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Reviews

2.7
11 lifetime reviews.
  • Poor service

    I'm sorry to say that my first customer experience with quirk chevy has been completely unsatisfactory. I knew coming from Mercedes there would be...


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    I'm sorry to say that my first customer experience with quirk chevy has been completely unsatisfactory. I knew coming from Mercedes there would be a drop in service and amenities but this is ridiculous. I have a new car with less than 5,000 miles on it that is already being recalled for computer issues. Not to mention that my clock is broken and the alarm is having issues. On top of that I scheduled an appointment for 11am for the recall check and it took over 4 hours to be done. Now this wouldn't have been an issue if I was made aware. It's more disturbing that when I called to make the appointment the guy said 1hr. Once I got to the dealership the representative said more like 2hrs. Ok, I can understand a miscommunication. But after 3 hours of sitting and not even the courtesy of coming to tell me why it's taking so long, you should be embarrassed. I subsequently had to cancel an appointment for 2pm which I wouldn't have made if anyone had an idea to maybe let me know I would be sitting here for 4+hours. Yes buying the cars was a great experience because they want your money. The real test is the quality of service once they have your business. For GM and Quirk it is regretful to say the least.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • I will never go back

    Quirk Kia: lost my registration. Quirk Chevy, sales rep didn't seem to care about me or what I was looking for. He continued to show me cars that ...


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    Quirk Kia: lost my registration. Quirk Chevy, sales rep didn't seem to care about me or what I was looking for. He continued to show me cars that I wasn't interested in. It took me telling him that I was leaving before he suddenly found what I wanted. I asked for coffee and he said oh it is WAY down there with no offer to get it for me. Dealer agreed to pay off my current car...20 days later I called and they hadn't mailed the payment, called it an oversight. I have never felt so undervalued as I have dealing with this group.

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?

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  • Awesome Dealership

    New car buying is always stressful. The guys I worked with at Quirk made it stress free. I live roughly an hour away from this dealership. I worke...


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    New car buying is always stressful. The guys I worked with at Quirk made it stress free. I live roughly an hour away from this dealership. I worked the deal over the phone with Sam. Then when the truck was ready I drove down and Peter had everything ready for me to sign and leave. There was barely any waiting around time which is very important to me. I only had to wait for a second for them to toss a bed liner in it and inspect it. Other than that it was a quick in and out. Thanks guys.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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