Read reviews that mention:
Quirk Chevy in Braintree is the worst dealership period. There only goal is take as much money from there customers as humanly possible. I went there a... year ago and had an agreement to lease a Chevy Silverado Truck for only $450 a month. The salesman says alright $450 is good you sign the paper it’s yours. I signed the paper and took home the truck. When I look at how much I owe a month I’m confused because their saying I owe $668 a month as opposed to the $450 we had agreed on. So I take the truck back and tell them there is a mistake. They tell me there is no mistake, you signed the lease paper, we already have your money so we won’t help you. So now I’m stuck paying for this truck that I cannot afford because of Quirk Chevy, and their greedy salesmen. If you want to purchase a car go anywhere but here, unless you actually enjoy being trapped in debt that you cannot get out of.
Providing top-notch customer service is the goal we always strive for, and it appears that your experience does not reflect those standards. We would ...appreciate the opportunity to hear more about your experience and work with you towards a resolution. Please contact us at your earliest convenience. Sincerely, The Quirk Chevrolet - Braintree Team
quick helpful affordable attention to detail and timeline i needed repair
The dealer ripped me off on my trade in, messed up paperwork, messed up information with the financial institution for leasing..... After calling the finance... department twice and having everyone say they would call me back, I called US Bank myself to handle my issue. The fact of the matter is that they don't give a crap about you after you walk out the door . If I get a truck there when my lease is up I will be getting it dirt cheap or walking out the door and heading to another Chevy dealer. My buddy walked in the next day and said that he couldn't even communicate with the salesman... He walked out the door and they never called him back to make the sale. Update 3/20: They told me they were going to handle the situation and never through. Another lie.. 3/26 Update.... The salesman's email is rejecting me... I have contacted Chevy corporate because they screwed with my financing on the lease. For some reason my lease I hope I can update this review soon, but nobody has cared for any of my concerns!! ...
I made an appointment with my salesman Andre Gaspar and he was waiting for me when I arrived. I had my credit check done in advance so it was just a matter... of signing papers cleaning out my old car and Andre showing me around my new car and setting up my ON Star and SiriusXM radio. Great customer service , I love Quirk Chevrolet ??
The day after I wrote this review, they cut a check for the sticker. Coincidence ??
Service dept. is a total disgrace. Replaced camshaft and now I average less than 12 MPG sticker says 18 Average 32k still under Warranty and
Absolute worst xxxxing experience of any kind that I?ve had my entire life. If I could go back in time I would go to a totally different car company because... of how xxxxing awful gm is in general. I bought a 2019 Colorado and I had it for one week before I had to bring it back for repairs. Now almost two weeks later it is still in the shop and my service update they gave me literally said they have no idea when I will get my xxxxing truck back because they can?t seem to do their xxxxing jobs correctly. My advice to any one would to be never buy a car from them or just buy a ford or dodge.
After going to numerous dealerships going in to quirk my expectations weren’t that high but after I met Brandon Smith he showed me the car i was interested... in showed me ever feature i asked about, and more. Quirk runs a very nice clean and friendly dealership i will recommend them to anybody in the future.
The past two visits for an oil change and tire rotation, tire rotation wasn’t done correctly. I’m done with getting my vehicle serviced at quirk.
Bought a new silverado from Quirk Chevrolet in Braintree and had a GREAT Experience. Price was 4000 less compared to all other dealers. Thank you Tarek!