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Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:00 AM - 7:00 PM

Bernardi Toyota Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 7:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 7:00 PM

Tuesday

7:00 AM - 7:00 PM

Wednesday

7:00 AM - 7:00 PM

Thursday

7:00 AM - 7:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

7:30 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since April 1999

Our mission is to provide our customers with exceptional service at excellent value in everything we do: from the vehicl

...

e purchase experience and the service and maintenance of that vehicle; to maintaining a significant inventory and selection of cars, trucks, parts and accessories; to the secure and confidential treatment of each customer's personal and financial information. We provide our customers with an attractive, well-appointed facility where they can complete their business in a relaxed atmosphere, where they will be treated with honesty,integrity and fairness.

"Bernardi For Now, Bernardi For Life"

Service

Oil, Filter Change

$29.95 and up*

Wheel Balance

$69.99

Tire Rotation

$19.95

New Battery

$89.95 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
652 lifetime reviews. Includes reviews of Bernardi Toyota from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 4.8 out of 5
    October 11, 2018

    Julio was our salesman and he was extremely knowledgeable and professional. Very attentive to his customers. Overall great buying experience and would... recommend them to anyone.

    5.0 out of 5
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    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Bernardi Toyota

    Thank you!


    Worked with:
    Julio Sema

    Sales & Leasing

    NOT RATED

  • 4.2 out of 5
    October 11, 2018

    The salemsn and the finance person explained very well all the questions that I had for purchase of a new vehicle Toyota Highlander and trading of the... previously leased vehicle from other dealership in Hickory NC. The two gentlemen Julien Vargas and Dean Kaitan were excellent in explaining the vehicle features and how 2018 model duffered from Model 2015 the leased vehicle I had for trading. Dean Kaitan went over every items of the sales and purchase documents and help me to select options for 5 year maintence purchase as well. The manager was also very courteous and let me feel that the deal I made was very satisfactory as far as price of trading and purchase were concerned .

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    4.0 out of 5
    Pricing
    4.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Bernardi Toyota

    Thank you!


    Worked with:
    Julien Vargas

    Sales & Leasing

    NOT RATED

  • April 16, 2017

    Went there on Friday to get a quote on leasing a car and ended up walking out with an amazing deal on the exact car I wanted to lease. My dad is decently... hard to work with at times, especially when trying to talk down deals, and the customer service rep who worked with us, Gustavo Goulart, was so extremely helpful and attentive to all of our needs and was really trying to help us and work with us. We also spoke to his manager, Charlie, and he was willing to try and work out a deal that worked for both our end and theirs and we ended up walking out of there extremely happy and getting the exact price we had in mind walking in there. There just brought in a bunch of new managers and are really trying to make the customers happy and I can attest to that. Although the other reviews may be for the service side of things, regarding the management and overall customer service side I have to say they were so helpful and nice and really tried everything in their power and give us everything we asked for. They were also extremely careful in explaining everything and made sure we understood exactly everything without pushing services and extra features onto us before we signed the deal. I would 110% recommend this Bernardi's to anyone who's looking to get a new Toyota and will definitely be coming back. Also, we worked with the financial rep who's name is Ron and he was the sweetest, funniest, most helpful guy who tried everything in his power to help us and meet our needs. Loved this place and whatever they are doing for new managing is most definitely working!

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 4.8 out of 5
    October 4, 2018

    The service was very informative and the staff were very helpful and accommodating. I went with questions a few months ago and hadn't been back until I... was sure. After 3 months, with no visits between, they all remembered my face! Very helpful and friendly people!

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    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Mohamad Nashawi

    Sales Consultant

    (4.8) 21 reviews

  • 2.3 out of 5
    October 4, 2018

    I had some initial issues with the salesman, and when I made my concerns know I was contacted by the General Manager who was very understanding and is... helping to straighten everything out. My expectations are rising for this company based on my discussion with the GM.

    3.0 out of 5
    Customer Service
    Not Applicable
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    1.0 out of 5
    Friendliness
    2.0 out of 5
    Pricing
    3.0 out of 5
    Overall Experience
    Does not recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Bernardi Toyota

    Nocarmen, We apologize about any confusion regarding the delivery of your new vehicle. We¿¿¿re also sorry to learn that your experience with us has no...t been satisfactory. Our goal at Bernardi Toyota is always 100% customer satisfaction. Based on the events you described, we did not meet this goal. I would personally like to discuss this issue with you. Please contact me at your earliest convenience. Respectfully, Rolando Catalan General Manager Bernardi Toyota 508.879.1520 rolando.catalan@bernardiautogroup.com


    Worked with:
    Ron "Cowboy" Gamble

    Sales Consultant

    (4.7) 10 reviews

  • 5.0 out of 5
    September 30, 2018

    Easy experience. There was no pressure from sales. Artie was great. They made things quick and simple. I would definitely recommend them to others.... Thank you

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    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Artie Johnson

    Senior Sales & Leasing Consultant

    (4.8) 36 reviews

  • 5.0 out of 5
    September 22, 2018

    I enjoyed the process of buying all my cars through the sales Rep that???s called the (Cowboy). I look forward to do more of my busses with Bonardi. ... Thank You -

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Bernardi Toyota

    Thank you Bonardi 89!


    Worked with:
    Ron "Cowboy" Gamble

    Sales Consultant

    (4.7) 10 reviews

  • 5.0 out of 5
    September 19, 2018

    Went to Bernardo Toyota to lease my latest car and I had a great experience working with Cowboy Ron and his finance team! I really feel like they tried... to get me the best deal possible and were realistic on what addons I actually needed and which ones I probably would never use to keep down my lease cost. I was very appreciative of how honest and upfront they were and it made me feel like I made the right choice when I walked out the door! I will definitely be back when my lease is up in 3 years!

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Bernardi Toyota

    Thank you for your 5-Star Review!


    Worked with:
    Ron "Cowboy" Gamble

    Sales Consultant

    (4.7) 10 reviews

  • 5.0 out of 5
    September 19, 2018

    A good experience I went to buy s use vehicle and walked out with a new one instead, lol are very knowledgeable and nice I would do business here again... and I travel from Springfield ma

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    5.0 out of 5
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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Bernardi Toyota

    Thank you!

  • 5.0 out of 5
    September 18, 2018

    So glad that I worked with Cowboy Ron! He is awesome. He is truly knowledgeable in the industry and genuinely cares about his customers. He took the time... to explain each step of the process and I am so happy with my overall experience!

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Bernardi Toyota

    Thank you for your 5-Star Review Raina!


    Worked with:
    Ron "Cowboy" Gamble

    Sales Consultant

    (4.7) 10 reviews

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