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Rectangle 48
Sales 9:00 AM - 6:00 PM
Service 7:30 AM - 4:00 PM

Bernardi Toyota Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 7:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 7:00 PM

Tuesday

7:00 AM - 7:00 PM

Wednesday

7:00 AM - 7:00 PM

Thursday

7:00 AM - 7:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

7:30 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since April 1999

Our mission is to provide our customers with exceptional service at excellent value in everything we do: from the vehicl

...

e purchase experience and the service and maintenance of that vehicle; to maintaining a significant inventory and selection of cars, trucks, parts and accessories; to the secure and confidential treatment of each customer's personal and financial information. We provide our customers with an attractive, well-appointed facility where they can complete their business in a relaxed atmosphere, where they will be treated with honesty,integrity and fairness.

"Bernardi For Now, Bernardi For Life"

Service

Oil, Filter Change

$29.95 and up*

Wheel Balance

$69.99

Tire Rotation

$19.95

New Battery

$89.95 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
678 lifetime reviews. Includes reviews of Bernardi Toyota from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    December 6, 2018

    Excellent experience. The vehicle was there as promised beautiful shape great price and no hassle. Delivered on time as promised. Would highly recommend... them. Kathy and Jim Mckee

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Dell Silva

    Senior Sales Consultant

    (5.0) 35 reviews

  • 5.0 out of 5
    December 1, 2018

    Overall very good experience at the Bernardi Framingham service station. Timely shuttle service for drop off and pick up and job well done for servicing... my 2002 Toyota Camry which was purchased from here and serviced since then at this place.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your 5-Star review Anupam!

  • April 15, 2017

    Went there on Friday to get a quote on leasing a car and ended up walking out with an amazing deal on the exact car I wanted to lease. My dad is decently... hard to work with at times, especially when trying to talk down deals, and the customer service rep who worked with us, Gustavo Goulart, was so extremely helpful and attentive to all of our needs and was really trying to help us and work with us. We also spoke to his manager, Charlie, and he was willing to try and work out a deal that worked for both our end and theirs and we ended up walking out of there extremely happy and getting the exact price we had in mind walking in there. There just brought in a bunch of new managers and are really trying to make the customers happy and I can attest to that. Although the other reviews may be for the service side of things, regarding the management and overall customer service side I have to say they were so helpful and nice and really tried everything in their power and give us everything we asked for. They were also extremely careful in explaining everything and made sure we understood exactly everything without pushing services and extra features onto us before we signed the deal. I would 110% recommend this Bernardi's to anyone who's looking to get a new Toyota and will definitely be coming back. Also, we worked with the financial rep who's name is Ron and he was the sweetest, funniest, most helpful guy who tried everything in his power to help us and meet our needs. Loved this place and whatever they are doing for new managing is most definitely working!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    December 1, 2018

    Mohommad was very thorough and explained my warranty and why I should come in every six months for oil change even though I don???t drive much

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your 5-Star review!


    Worked with:
    Mohamad Nashawi

    Sales Consultant

    (4.8) 23 reviews

    Artie Johnson

    Senior Sales & Leasing Consultant

    (4.8) 37 reviews

  • 5.0 out of 5
    November 30, 2018

    Best service ever, Julio sema helped me with my corolla lease, I am going to bring my wife as well! He helped me with everything! Thank you Julio!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your 5-Star review Nick!


    Worked with:
    Julio Sema

    Sales & Leasing

    (5.0) 6 reviews

    Nick Scelsi

    Sales Manager

    NOT RATED

  • 5.0 out of 5
    November 30, 2018

    Bernadi Toyota in Framinghan provided great service. Staff was very friendly and efficient. I would definitely recommend this place to my friends and family.... Thank you

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    3.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your 5-Star review Pantajr!


    Worked with:
    Mohamad Nashawi

    Sales Consultant

    (4.8) 23 reviews

  • 5.0 out of 5
    November 30, 2018

    Julio Sema (the sales person) was very helpful. helped me on all the transaction and went over everything with me! Loved and for sure sending back referrals!... Thank you Julio!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Spiro Treska

    Sales Manager

    (4.7) 16 reviews

    Julio Sema

    Sales & Leasing

    (5.0) 6 reviews

  • 4.0 out of 5
    November 28, 2018

    Yesterday, November 27th, I had a good experience but in the past for service I had a bad one . It was lunch time and I took the shuttle to a restaurant... next to the dealership, while I was waiting to finish the service. I finished my lunch; the restaurant closed; I called so many times the shuttle to pick me up and that shuttle never showed up. It was cold and I had to call Uber. It was a really bad experience that I don???t want anyone to go through it. I never will ask for a ride, I prefer to take Uber. Very bad!!!

    4.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you!

  • 5.0 out of 5
    November 20, 2018

    I always ask for Rose (at Bernardi Toyota) in thenservice dept. I trust her to give provide advice about what my car needs and when it needs it. I never... feel like I???ve been sold something I didn???t need. . And today, when I had a problem with a tire and my battery and needed to get on the road within a few hours, she managed the whole appointment from beginning to end and and I was on the road faster than I thought would be possible. Rose is terrific! She???s easy to work with, has a great demeanor for customer service, and is a great ambassador for Bernardi Toyota. She???s my go-to person.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your 5-Star Review lagutch!

  • 5.0 out of 5
    November 16, 2018

    We found Selyna Anza, our agent, to be efficient, polite, and knowledgeable about the vehicle we purchased. Her professionalism was refreshing and appreciated.... We were very pleased with our experience.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Highlander!

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