Herb Chambers Ford of Braintree

Whenever I have a problem with my car, I know who to go to. They are flexible with appointments which is great with my work schedule and they always are honest with me. Sometimes when you bring your car places they want all the money they can get off you. When you come here its not like that they are honest and you can feel that. I highly recommend this dealership the people are nice, caring, and honest!

I came in with my husband the other day to look for a used car. Although we did not purchase a car, the sales person was very friendly and helpful. He gave use some info to take home and review. We will be returning there to buy a car in the next week.

I went to this dealership looking for a used car. The sales person I met with was very informative and knew alot about the different cars i looked at. Although I did not buy a car at the time (due to credit score problems), I plan to trtuen when I get everything sorted out.

I came into Herb Chambers to service my vehicle for the very first time this best weekend, I was one hundred percent satisfied with the service done. I would recommend this dealership to anyone and my next car purchase will be from you all. Job Well Done!

been going to herb chambers ford in braintree since it was dave dinger. Always treated with respect. Have bought 2 cars from jeff, and plan on buying a 3rd one soon now that he's back. Great salesman who seems to treat all his clients with respect, and doesn't play pricing games. Definitely will continue to recommend Jeff and the rest of the dealership to all my friends and family.

Everyone is always very pleasant to deal with every time I go into the dealership for service, and have bought a few cars there as well. Will definitely recommend Herb Chambers to all my friends and family. Only dealership I've ever dealt with that I've been happy with when I leave!

I first met Ron in the fall of 2009. When I met with him, he took the time to understand what I wanted and needed. At that time I wasn't able to purchase a car. He called me a couple of times too see if I was still interested. My father-in-law became very ill at the time and buying a car was the last thing on my mind. He understood that too. He said for me to contact him when I was ready. We lost Dad on Christmas Eve. As I continued to drive my Saturn I knew I would be needing a car soon. In April I called Ron back and told him I'd be in. When I arrived at 930am he was with another customer. He came over and explained he was almost finished and he'd be able to help me. He offered me coffee, tea, donuts and the morning newspaper. I assured him I was ok and went outside to look at the Escapes on the lot. A short time later he joined me. I showed him which one I wanted to test drive and off we went. He had me take it on the expressway to see how it handled and then around the neighorhood. We drove over to another lot to look at more Escapes. I chose a black 2010 Escape with a dark gray interior. I LOVE IT! We worked out a price and then I sat down with Neil. Neil & I went over differnt things while Ron was getting my car ready for me. I left around 1pm and went to the bank. I came back later in the afternoon with a check for my Escape. Neil took care of sending the proper paperwork to my insurance company. He & I went over more paperwork, which was pretty hard to do since the computer system went dowi. Dispite all the computer & faxing issues all the paperwork was ready. While all of this was going on Ron had gone to the registry for my plates and had someone detailing my Escape. I was sitting in the waiting room reading the afternoon paper when Ron came over to me. He told me my Escape was outside and ready to go. We went outside and there sat my beautful new Escape. He went over everything with me. He even programed my phone into the system for me. I woke up that morning wondering if I would really purchase a new vehicle and that evening @ 630pm I drove one home. To say Ron was the deciding factor in my purchasing this SUV is an understatement. He never pressured me about anything. He walked & talked me through the whole process. He made sure I was happy with what I was buying. I went back on that Saturday to get my sticker and learned that Ron wasn't in. Jim greeted me in the parking lot and took me inside the showroom. He asked for my keys and while I sat talking with Neil he had my sticker done. The service I received that day was fantastic. I didn't have to do a thing. When I was leaving I learned that Ron had just lost his father. I left feeling very sad because someone I now consider a friend had lost a very special person. The other day I called Ron about something I felt was wrong with my Escape. He insisted that would drive over to my work and pick it up. He took it back to the dealership and had someone test drive it and look it over. About 2 hours later my car was back at work with all my questions answered and he had it washed too. You can't ask for anymore then that. Everyone at work was extremely impressed with him. Lets face it, most places figure once you have purchaed what they are selling their job is done. Thats not how I was treated. Thanks Ron for taking such great care of me..................I LOVE MY ESCAPE. Thanks Marcia Brundage

Ron was excellent with my father and I for our recent purchase of a Ford Fusion. The Dealership was very helpful overall but Ron in particular was very professional and he knew his stuff inside and out. I would go back there to buy my next car and would seek him out in particular. -Kevin Doherty

didn't feel pressured at all, met with scott lewis as well as scot cox, explained perfectly every option to us. we were planning to buy an edge and we ended up leasing one. so happy our in-laws are going to meet scot when the new explorer comes out. my wife and plan on staying with chambers!!

I had a 2007 Edge and the lease would have been up in July. I went there to find out what the options were to trade, buy out, finance the balance, etc. Joe greeted us (my wife and I) and was very pleasant. He asked us what we needed for help and when we discussed our visit purpose and took some information he than went to Errol (Gen. Mgr) who came over to us and indicated that we could get a good deal on a new lease. We weren't thinking in that direction, but after looking at the options that were presented we leased a 2010 Escape. As was with the first visit some 3 years ago, Joe and Errol provided a very pleasant experience, in what can be a stressful time. From Joe to Errol to Niel (finance) we were very pleased. Oh, and by the way, the vehicle is awesome. Ford continues to surpass all others