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Jim Ellis Chevrolet of Atlanta

(4,681 reviews)
Visit Jim Ellis Chevrolet of Atlanta
Sales hours: 7:30am to 7:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 7:30am–7:00pm 7:30am–7:00pm
Tuesday 7:30am–7:00pm 7:30am–7:00pm
Wednesday 7:30am–7:00pm 7:30am–7:00pm
Thursday 7:30am–7:00pm 7:30am–7:00pm
Friday 7:30am–7:00pm 7:30am–7:00pm
Saturday 7:30am–7:00pm 7:30am–7:00pm
Sunday Closed Closed
Used (855) 260-5229 (855) 260-5229
Service (866) 880-4991 (866) 880-4991

Reviews

(4,681 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jim Ellis Chevrolet of Atlanta from DealerRater.

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Muy buen servicio.

Muy buen servicio. Personal muy amable y contestan todas tus preguntas y ayudan en lo que pueden.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jim Ellis Chevrolet, Patricia, we look forward to having you as one of our valued customers for many more years to come! Expect the Best! Service Manager Mr. David Theriault

Good customer services but they need to work on the

Good customer services but they need to work on the correct ET for diagnostic. They told me i have to wait minimun 30 days without my truck and i called another chevy dealer and they was able to give me diagnostic in 2 days. When i told jim Ellis that then they star working on my truck.

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Expect the Best! Service Manager Mr. David Theriault

Jaylan is a great salesman helped me out from Day 1 of

Jaylan is a great salesman helped me out from Day 1 of ordering my car until pick up.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Expect the Best! General Manager Ralph Sorrentino

The experience of purchasing this car was a good one!

The experience of purchasing this car was a good one! All of the people were very nice, friendly, helpful, and efficient. I really appreciate the care with which they dealt with me.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Expect the Best! General Manager Ralph Sorrentino

Consumer response

Thank you. I look forward to having my new car serviced at Jim Ellis. I appreciate y’all!!!

Ned and Adam did a great job for me just like on previous

Ned and Adam did a great job for me just like on previous occasions when we purchased cars from Jim Ellis Chevrolet. Also a shout out and five stars for Reggie Staigmeir. These people are real assets to your organization.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Expect the Best! General Manager Ralph Sorrentino

Ratenza had excellent service.

Ratenza had excellent service. She is top notch she needs a promotion. Thank for you attention to detail an care

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Thank you for your kind words for Retanza and for this review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault

Great customer service from Catherine, she was top notch!

Great customer service from Catherine, she was top notch! She worked with me on what needed to be done, the schedule to do it, and the cost. All the work was done well.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jim Ellis Chevrolet, we look forward to having you as one of our valued customers for many more years to come! Expect the Best! Service Manager Mr. David Theriault

The made the deal work.

The made the deal work. Very pleased with Leland. I’ll be back for more cars.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jim Ellis Chevrolet! Expect the Best! Service Manager Mr. David Theriault

Very good customer service.

Very good customer service. Everything was done in a timely manner and great quality. Thank you

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Expect the Best! Service Manager Mr. David Theriault

Great service - Katie is the Best.

Great service - Katie is the Best. Keeping my 2013 Cruze road ready and great pickup service

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your excellent review! We are so glad that Katie had the opportunity to work with you, and we are thrilled that you found your experience with us here at Jim Ellis Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. Expect the Best! Service Manager Mr. David Theriault