Reviews
I have nothing but good things to say about Jim Ellis
I have nothing but good things to say about Jim Ellis Chevrolet. I ordered a Traverse and it took quite a while to come in but every time I called my sales representative Reggie, he was always very helpful with updates on my car. I’m loving my new ride and can’t thank Reggie and the Jim Ellis team enough for helping me with my new car purchase.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback. It's great to hear that Reggie and the team were so helpful to you while assisting you with your purchase. We hope you'll continue to enjoy your new Traverse! Expect the Best! Service Manager Mr. David Theriault
Amanda was great to work with.
Amanda was great to work with. She delivered phenomenal service and stayed in contact frequently.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that Amanda was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jim Ellis Chevrolet! Expect the Best! Service Manager Mr. David Theriault
Very quick ad efficient.
Very quick ad efficient...it took 4 hours to purchase a new car!!! We were enjoying the conversations outside of car talk too. Leland and Andrea are very nice and friendly too. They are happy at Jim Ellis and it makes the shopping experience a joy too!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and this review, Aaron. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know! Expect the Best! Service Manager Mr. David Theriault
The techs were very friendly.
The techs were very friendly. Set clear expectations on the scope and timing of the work.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Jim Ellis Chevrolet, we look forward to having you as a valued customer for many years to come! Expect the Best! Service Manager Mr. David Theriault
Worst dealership I've ever shopped at, will not be
Worst dealership I've ever shopped at, will not be recommending or coming back to this dealership for any reason.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com
Great customer service, employees are very professional,
Great customer service, employees are very professional, timely is great, they make you feel comfortable.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Jim Ellis Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. Expect the Best! Service Manager Mr. David Theriault
They are the best!
They are the best! They are always on top of getting your truck ready & fixed. They are also always with the right attitude.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jim Ellis Chevrolet, we look forward to having you as one of our valued customers for many more years to come! Expect the Best! Service Manager Mr. David Theriault
Everything was satisfactory.
Everything was satisfactory. Even on a rainy day, They responded on time and was able to return home after everything was over at the right time.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Jim Ellis Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Expect the Best! Service Manager Mr. David Theriault
Catherine was amazing.
Catherine was amazing. Communication was frequent and turnaround time was quick. I was very impressed
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault
Super helpful I was able to get the car I wanted so
Super helpful I was able to get the car I wanted so happy! Definitely would come back to purchase another car in the future!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Expect the Best! General Manager Ralph Sorrentino