Reviews
Good quick service. The only thing that I could recommend...
Good quick service. The only thing that I could recommend is that the service advisor to return his calls. I called twice to check on my car and finally went in person to check on it. They had just finished it. Then, I started getting notifications that it was done.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
Great experience Mario was great couldn’t have asked for...
Great experience Mario was great couldn’t have asked for a better salesmen Quinton Little was fantastic n helping us to locate the perfect car.
- Customer service —
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!
Great experience, most likely to purchase any future...
Great experience, most likely to purchase any future vehicles at this location. It was a joyful easy staff to work with. They made buying a new truck a breeze.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Reggie found me exactly what I was looking for. He gave...
Reggie found me exactly what I was looking for. He gave me a fair price. This is my second purchase from him. I will be back.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Promises made about service to a used car I bought where...
Promises made about service to a used car I bought where not followed through . An oil change is all I got SMH...disappointing for sure
- Customer service 2.0
- Buying process —
- Quality of repair 2.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
They really worked with me to put me in the right truck...
They really worked with me to put me in the right truck with the trade in always wanted a chevy and the team at Jim Ellis assured me I would
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
They were very professional and provided excellent...
They were very professional and provided excellent service. I would certainly recommend them to any one looking for a new or used car. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I made the purchase from your group and like the truck...
I made the purchase from your group and like the truck that I bought but even at 50 years old the auto trading game is too difficult. Somehow the numbers never add up and there are lord told. Just like I was told that the Chevrolet app for remote start and that kind of stuff was free just to find out that it too has a subscription. Then when I make a deal I find out that what I thought I was getting financing wise was not really all that great just because I didn’t want gap insurance it was made out that I got a great interest rate when really I didn’t because $1500 was added for an extended warranty. I will in the future work harder on my end for sure! As the old saying goes “How do you know when a lawyer or car salesman is lying?” When he opens his mouth. God bless y’all but no way I could do the job y’all do to make a living. Thanks though. I do like the truck just some of the price and financing I am not as happy with as I thought I would be.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
Service manager stayed in touch throughout the extended...
Service manager stayed in touch throughout the extended repair of my transmission. He truly believes in and wholeheartedly supports the idea of customer satisfaction. Could not ask for more attention and went out of his way to provide transportation while my truck was being repaired.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I made an appointment and took the afternoon off. When I...
I made an appointment and took the afternoon off. When I arrived I was told they made an appointment they could not keep. At first they were not going to do anything about it. Eventually they acquiesced and we were able to make arrangements to have my car services on Monday. Katie was very nice in setting everything up so I could do that, and I really appreciate her help, but I had to push in order to get that done. Since the issue was their mistake they should have offered a solution without me having to push them. I have to recommend them since they are about the only center that can service my Volt in the area. There were also many employees walking through the service area and the waiting area NOT wearing masks even though there were signs all over the place saying they were mandatory. I was disappointed to see them in areas where I was asked to stay without masks. I decided to wait outside to avoid the employees without masks - incredibly disappointing to see that.
- Customer service 3.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
