AutoNation Chevrolet Laurel

Oscar is very attentive and knowledgeable to me when I come get service. I value his opinion and he takes excellent care of me. I appreciate the not so long wait time when I get service. The techs are great too. I love this location

We had to take the car we bought a few years ago for the second time because the engine would not turn off. Since it takes days to fix we expected help with a loaner car or a rental since we did buy the extended warranty. They did not help at all on the rental. We are also worried that this same issue has now happened twice and I have doubts about the quality of the repair.

No pressure. No gimmicks. No Pricing tricks. I just purchased a 2020 Chevy Equinox LT SUV (1.5L engine, bucket seats) with the convience package from AutoNation Chevrolet (Laurel) and wanted to share my fantastic experience. I have purchased over 25 new cars and went to AutoNation after doing an exhaustive Internet research/pricing. This is the first new vehicle I have purchased from AutoNation, but it won’t be the last. I began my shopping experience online, as I always do, by requesting internet quotes. Darryl Reid, reached out to me with the best offer. I competed four Chevy dealers against each other and decided on AutoNation due to their pricing, great selection (they seem to have the best selection and configurations in the greater Virginia and Maryland areas). They had six SUVs that I liked sitting on their lot; I asked for a quote on the AWD LT that I liked the best; continued my negotiations, and settled on a great price and even got a great loan from their business office. Darryl provided my wife & I with a thorough introduction to my new Equinox, helped set up the new Onstar account, synched the iPhone with the SUV, programmed our favorite satellite radio stations, showed us several other features, and finished up all the paperwork. AutoNation has retail dealerships all across the nation. They have been selling automobiles for a long time and have a well-earned reputation of providing a friendly, honest sales buying experience. No old school tricks. Darryl is the sharpest new car salesman I have ever met. He is very honest. He never makes a promise he can't keep. He gets you in the car, truck, or SUV that you want as pleasantly as possible. No pressure. Awesome salesman. I will buy my next vehicle from AutoNation Chevrolet.

Hands down the best vehicle buying experience ever.

They gave me a price on the internet and the phone.. After I test drove the truck and said I'll buy it, they raised the price and would not honer the deal.. VERY BAD PEOPLE,,, NOT HONEST PEOPLE, .....They put a dollar before their customers....

I stopped in on Saturday to look at a truck I wanted to buy the salesman said the keys were locked up in the managers office, if I could make an appointment and stop back Monday. I made the appointment for Monday. Ten minutes before the appointment time as I’m almost in the parking lot they call and tell me they sold the truck. I left work early had a friend drive me up there and that’s how they treat me. Not to mention this would have been the third car I would have purchased from them in two years. Horrible customer loyalty and service.

I recently purchased a 2013 xc90 Volvo from Richard from Auto Nation of Laurel. I traveled from R.I. They picked me up from the Airport. He saved the car for me and kept the price. They all treated me with respect.. Hello sir, yes sir. It was a very pleasant experience. No surprises when I got there. Would def. recommend. Erik K. 6/5/19

They had a great price on a new Traverse on Cars.com. Checked their website and same price. Contacted them and had a deal in a couple of hours that was thousands less than I could find in SC. Flew up and they even picked me up at the airport. Everything was as advertised and went smoothly. My wife loves her new car.

I really appreciate my service consultant and the team of technicians that worked on my Truck. They were very friendly and explicit to the services rendered.I was able to pick up my car at the desire time expected. Thanks Ms Simonique.

I have given every opportunity for this service department to gain my business. Every time I go there they disappoint me and anger me even greater for believing that anything has changed with them. No system in place to take customers that have an appointment, we make appointments for a reason. We don't have time to wait in line behind six other people. Nothing more horrible than a business that has employees discussing business matters in front of customers while ignoring them. I will continue to buy Chevy but not from this dealership. Please get rid of your service department and contract it out to someone who does it right you might get more business.