Reviews
Evan Cambron is so helpful and knowledgeable about all...
Evan Cambron is so helpful and knowledgeable about all the cars at the dealership. He will be my guy in the near future. Thanks Evan
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the five stars! We are so happy to see that Evan went the extra mile with his knowledge and expertise. When you are ready to purchase, we will be here for you!
Great customer service
Recent bought a jeep from BJ and Cross Jeep! By far the best car buying experience I've had in years! they really take pride in their service to the customer and make it a fun transaction! Will definitely return
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the excellent review! Congratualtions on your new Cross Jeep!
So pleased with the people I worked with! I love my new...
So pleased with the people I worked with! I love my new car! I would recommend going here for your next new or used car!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are delighted to know that you were pleased with the service you received! Thank you so much for the kind review.
Great experiance and service! 4th Vehicle purchased
I recently purchased my 4th vehicle from Matthew Beard. Cross has always gone above and beyond to give me a great experiance and competitive price on my purchases and trades. I won't go anywhere else!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the wonderful feedback! We are delighted to know that you are a loyal customer and to know that Matthew always provides great customer service! We value your business and we look forward to any future visits!
2nd vehicle purchased in 4 months from Cross. Shawn is...
2nd vehicle purchased in 4 months from Cross. Shawn is fantastic, and all the staff are very courteous. would not think twice about returning again.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the positive review and rating! We are happy to know that you are a loyal customer and that Shawn and our team were helpful. If there is anything else we can do for you please let us know.
My wife and I have bought 5 vehicles from Cross. Salesmen...
My wife and I have bought 5 vehicles from Cross. Salesmen are friendly polite and do what they can to help out. My sister in law just recently purchased a vehicle and now my daughter!! Always great dealing with Cross!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the wonderful feedback. We are happy to know that you and your family are loyal customers and that you find our team to be friendly, polite. and helpful. We are always here to help!
This was my third visit to the dealership and this time...
This was my third visit to the dealership and this time they had what I was looking for. Shawn was very helpful and wasn't pushy.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
It's great to know that Shawn could assist you and help you find what you needed. Thank you for the positive review.
My dealer and the sales manager I worked with were...
My dealer and the sales manager I worked with were absolutely amazing. The detailing team was less impressive, but I would still go back if I am still in the area for my next car.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Hi, We couldn't be more appreciative of this positive review! We strive to provide our customers with an experience they can't receive anywhere else and we're so proud that James and Matt provided just that to you. Customer satisfaction is what keeps us going, and we hope that you visit us again soon. Please feel free to contact us again for any of your auto needs!
Shawn Lopes was very helpful and attentive. I never felt...
Shawn Lopes was very helpful and attentive. I never felt any pressure and was pleased with the whole process. I will be back in the future.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We look forward to your return. Thanks for sharing your satisfaction working with Shawn. Congratulations and we wish you safe travels in your vehicle!
Old Jeep to New Jeep
I traded a 2015 Jeep Wrangler for a newer version. I was very specific about what I was looking for. Shawn did a great job working with me to not try and oversell me on something I didn't need, but was great about showing me the advantages of the 2020 version of the Jeep I ultimately chose.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are pleased to hear you had such a positive experience with us, Dan! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road. Congratulations on your 2020 Jeep!