Reviews
Great overall experience!!
I had a great experience purchasing my new vehicle. Got a great price and the whole process was easy. My salesman Roy Twyman couldn't have been more helpful. It was easily the best car buying experience ive ever had. I highly recommend cross and Roy!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
# 1 salesman , first class !!
Bill is a truly honsnest and helpful salesman . He goes the extra mile and he would be the only person I would deal with if I have the chance to purchase again . Keep up the good work Bill !!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Experience
We were looking for a low mileage Jeep Grand Cherokee to purchase. Roy Twyman contacted me with a few vehicles with the specific options we were looking for. He actually went outside of the ones on his lot and brought one in for us to review before we even committed to a purchase. Roy went above and beyond to help us find what we were looking for. It was a great experience! And to top it off he took us out on the offroad track in a new rubicon just for the fun of it.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Bill Zhunga is great!
Bill was so helpful and knowledgeable when we purchased our jeep liberty. Bill even stayed after the office was closed to let us test drive a few more even when we didn't purchase a jeep that day.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Purchased a used 2008 JK 4 Door from Bill Zhunga
Sure you can't pronounce Bill's last name but make him your salesman. Real honest guy and he will get you into a nice ride. Our 2008 JK has run great with no problems whatsoever. I just maintain it and that is it. Bill is an asset to Cross Motors. And if you want a built jeep they will do it the right way. Thanks Bill. .
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent saller
I bought a jeep in 2012 and I changed for a new one in 2015. My experiences were excellent. Zhunga is a professional seller. He knows his job. He has showed experience, professionalism, and quality in his job as a seller. I am a Spanish speaker who do not speak very well the English and he was very respectful and patient. Zhunga is prepared to trait with people from different cultures. Also, he has many details. I receive a gift card from him for every special date: birthday, Christmas, etc. So, his job does not finish when he achieve to buy a car. I love my car. It has been the best inversion that I ever made. If we decide to buy a third jeep we will go with him.
- Customer service —
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Trail Hawk Jeep
Thanks Timmy for your help on this jeep its a really nice ride, and with your help and support i got my best deal. I would buy again at this dealership Rick Parrott
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great experience
I had a bad experience with another dealer at the dealership and Bill reached out to me to apologize. He also let me know that he still wanted my business. Although I purchased a vehicle elsewhere he improved my vehicle finding experience. Great guy!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Love my trailblazer
Bill Zhunga took very good care of us. A very pleasant experience This was our 2nd vehicle purchased from Cross and we have both been very pleased. I am sure our next vehicle will be purchased there as well.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great service!
Been dealing with Cross Chrysler for many years. I needed a used car and told Jon Cross the amount of money I had, and not a nickel over. He looked for several weeks, kept me informed he was still looking. One day he gave me a call, said he just received a car as a trade in. The first thing he said was that it wasn't a Chrysler product. (Hyundai) When I got there, he not only let me test drive it, he let me take it home so my wife could see it. He listened to what I said I needed, and found the car that had all requirements I asked for. Front wheel drive, good milage, and a one owner. Bonus! Not only did he keep my payment low, he even took my old truck in for trade, and spent $500 less than my limit. I love Cross Chrysler dealers! Need a car that is right for YOU? Jon Cross is the man!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
