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Cross Chrysler Jeep Fiat

(2,086 reviews)
Visit Cross Chrysler Jeep Fiat
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 25 awards
2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2023 national dealer award 2023 state dealer award 2023 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2013 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2015 consumer dealer award
New (502) 953-0387 (502) 953-0387
Used (502) 953-0384 (502) 953-0384
Service (866) 735-0653 (866) 735-0653

Reviews

(2,086 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Cross Chrysler Jeep Fiat from DealerRater.

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I had one the best experiences I have ever had buying a

I had one the best experiences I have ever had buying a vehicle. Mark Yates was very knowledgeable and helpful. It was overall a good experience.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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i could not have asked or hope for a better experience

i could not have asked or hope for a better experience when dealing with Cross Chrysler Jeep and Mark Yates. Mark was extremely helpful and i couldn't have as for more. thanks Mark!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for sharing your positive experience with Cross Chrysler Jeep FIAT. We're glad our team was able to assist. Wishing you the best on your journeys ahead.

BJ was amazing and worked out every detail of our deal

BJ was amazing and worked out every detail of our deal before my arrival. I drove over 3 hours to do business here and if the service remains the same, they have a customer for life. You cant do any better!

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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.

This was the best and easiest car buying experience I've

This was the best and easiest car buying experience I've ever had! Shawn found a vehicle that met all my needs. I walked in with a pre-qualification letter from my lender, picked out a Jeep and they did all the work! I was even able to buy a last min add on before I signed! I will definitely be returning to Shawn at Cross for future vehicles!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Cross Motors makes the car buying process stress free!

Cross Motors makes the car buying process stress free! BJ Cornell is great! I’ll never shop at another dealership again!

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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.

I bought a 2024 gladiator from Aaron Sung and cross Jeep

I bought a 2024 gladiator from Aaron Sung and cross Jeep saved me thousands!! Definitely enjoyed working with them!

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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.

The people at this dealership are great and very helpful.

The people at this dealership are great and very helpful. I live out of town and they made the process of purchasing the vehicle very quick and easy. Thanks for the help again BJ and Chris!

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  • Overall experience 5.0
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Excellent customer service.

Excellent customer service. Shawn was very knowledgeable, and personable. He took great care of us from the moment we walked into the dealership. P.S. Keep jamming out that good old country music!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Our deal started out a little bit on the rocky side.

Our deal started out a little bit on the rocky side. We were a bit far off on our trade numbers. However, we had the most awesome salesman, Shawn Lopes, who jumped in and brokered a deal that was acceptable for us. From that point, Shawn worked with us in every way to facilitate a smooth, timely purchase. When we came back to dealership Shawn had the Jeep shined and ready. The finance folks, Chris and Mathew worked with us and Mathew was able to dig us up a warranty that fit our budget and gave us peace of mind for the future. Hoping this will be my last purchase but, something tells me it won’t be. If I do purchase again, I will come back and see the folks at Cross Chrysler, Jeep, Fiat. If you are looking for a Jeep (any kind), you owe it to yourself to visit these guys.

Rating breakdown (out of 5):
  • Customer service
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I have never purchased a vehicle out of state but BJ at

I have never purchased a vehicle out of state but BJ at cross in Louisville Kentucky was great! The process was straightforward and easy.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.