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Cross Chrysler Jeep Fiat

(2,086 reviews)
Visit Cross Chrysler Jeep Fiat
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 25 awards
2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2023 national dealer award 2023 state dealer award 2023 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2013 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2015 consumer dealer award
New (502) 953-0387 (502) 953-0387
Used (502) 953-0384 (502) 953-0384
Service (866) 735-0653 (866) 735-0653

Reviews

(2,086 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Cross Chrysler Jeep Fiat from DealerRater.

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I had BJ as my car dealer and he was extremely helpful

I had BJ as my car dealer and he was extremely helpful and not pushy in the least. We genuinely were going in the dealership to price quote and look only but had such a lovely experience with BJ and the staff overall that we decided to spend more time looking at Jeeps. Between BJs knowledgeable and down to earth demeanor we decided to investigate further about the price of the Jeep we liked and we decided to purchase because of the competitive financing rates they had to offer. The #1 best car buying experience I have ever had and would highly recommend BJ and this dealership as a whole!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Just picked up a 2021 Jeep Wrangler from Shawn Lopes at

Just picked up a 2021 Jeep Wrangler from Shawn Lopes at Cross Chrysler Jeep in Louisville. It was a great experience! When we picked up the Jeep it was in the showroom and looked brand new. Easy paperwork, great group to deal with. They appreciate the sale and made it a point to welcome us to their jeep family. We live an hour away from the dealership but we’ll be back for service. Overall, I’d highly recommend Cross Jeep and Shawn Lopes if you’re in the market for a jeep.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very nice, knowledgeable sales person.

Very nice, knowledgeable sales person. BJ was awesome.. Highly recommend buying from this dealership and BJ.

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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.

This deal was done 600 miles apart.

This deal was done 600 miles apart. Chris and BJ went above and beyond to make this more of an event than a simple purchase. Videos were provided. Welcome sings upon arrival and even provided transportation from the airport. The entire team deserves a 10 but that’s not an option.

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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.

Fantastic crew.

Fantastic crew. Quick diagnosis and excellent repairs. Always a pleasure to work with the folks at Cross.

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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.

I had an amazing experience with BJ amd Chris finding me

I had an amazing experience with BJ amd Chris finding me a Jeep that was much more than I could have expected for less than they knew I was looking to spend. The dealership was more than fair with the trade and went above and beyond even after the deal was closed. Thank you Cross Dealership for a great and easy sight unseen out of state purchase! I highly recommend these folks to anyone who asks. #integrity

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very prompt Kept me informed every step of the way

Very prompt Kept me informed every step of the way Everything went very smooth and speedy

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.

They were great!

They were great! Being from a different city communicating was easy and everything was made clear. Everything was handled in a timely fashion. Would certainly work with them again!

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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.

My experience was absolutely fantastic!

My experience was absolutely fantastic! Shawn L and Chris G made me feel like a part of their family at Cross Jeep! I now have two brothers I didn’t know I needed until I met them! Thank you for helping me find my beautiful new Jeep Grand Cherokee!!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

5 years ago I purchased a ram 1500 from Cross motors and

5 years ago I purchased a ram 1500 from Cross motors and liked it so much I went back to them recently to purchase newer one to replace it. I’ve bought several vehicles from Cross motors over the years and have found them to be easy to work with. Shawn Lopes was the salesperson on my new truck and he was very accommodating and courteous would highly recommend him and Cross motors to anyone looking for a new vehicle.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.