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Criswell Nissan

(1,129 reviews)
Visit Criswell Nissan
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–7:30pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 7:00am–6:00pm
Sunday Closed Closed
New (833) 547-3933 (833) 547-3933
Used (833) 547-4173 (833) 547-4173
Service (833) 547-4092 (833) 547-4092

Reviews

(1,129 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Criswell Nissan from DealerRater.

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He Was excellent, very professional seller, I believe

He Was excellent, very professional seller, I believe one of the best sellers of many who have served me in the area DMV , direct with the numbers I highly recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

It's wonderful to know we earned your business and your recommendations! Thanks so much for sharing this great review with us!

Phenomenal salesmanship!

Phenomenal salesmanship! Kept us in the loop with everything. Found us the price that we wanted, and ensured we knew everything about the Electric Vehicle we purchased.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It's our goal to offer a standout purchasing process, and it's great to know you were pleased with your recent Criswell experience. We value your business and welcome you to reach out with any additional questions about the great features of your new vehicle.

I just needed a new key fob coordinated to my existing

I just needed a new key fob coordinated to my existing ones. It took almost an hour! Plus I was charged $69 in parts/supplies for the computer time and one key filed. Not to mention the exorbitant price of a new key fob. And to top it all off, the dealership wants to add 3% to the bill if I pay with a credit card. Sign at register, but not mentioned when setting up service! I only knew from a past experience when I had to go get cash to avoid the 3% additional fee. Personnel were all great!! Very knowledgeable, very friendly, very courteous. My problem is with dealership policy with regard to costs.

Rating breakdown (out of 5):
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  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We appreciate all feedback and thank you for taking the time to share these details about your recent visit. It's disappointing to see you were not completely satisfied with your experience, and we truly hope you will continue to choose Criswell for your automotive needs.

It was a great experience he was very friendly and

It was a great experience he was very friendly and knowledgeable. My daughter is excited for her new car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing this positive feedback. We're excited to see you were satisfied with your overall experience and hope to be of service to you in the future.

Great service and attention to detail.

Great service and attention to detail. Was made to feel very welcomed, appreciated and understood.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Our friendly and professional staff is dedicated to delivering an exceptional vehicle buying event, and it's rewarding to know you were pleased with your recent Criswell experience. We value your business and truly appreciate this positive feedback.

Took my car in for service and was the car was taken

Took my car in for service and was the car was taken immediately. Everyone was very friendly and professional!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

It's our goal to offer a noteworthy service event, and it's wonderful to know you were satisfied with your overall experience. Thanks again for choosing Criswell. We hope to be of service to you in the future.

Had a trouble with battery which I had change with them

Had a trouble with battery which I had change with them over 1 year. They worked to get the warranty in place and got the new battery free of charge.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Our top notch team is here to help with any of your automotive needs, and we appreciate knowing we were able to help you out with this battery issue. Don't hesitate to reach out if anything else comes up.

I had a good experience.

I had a good experience. The service was great. I didn't wait that long.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing this positive feedback! We hope to be of service to you in the future.

Good local dealer with easy access to the service bay.

Good local dealer with easy access to the service bay. Also friendly service personnel that are always quite helpful.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It's our goal to offer an all-around outstanding service event, and it's great to see you were pleased with your recent Criswell experience. We look forward to seeing you soon!

I took my Maxima to another Criswell dealer for an oil

I took my Maxima to another Criswell dealer for an oil change and tire rotation. I was having a suspension issue I asked them to to look at. They recommend I it to their Criswell Nissan Dealership. I did. They were able to cover everything under the dealers "service tech Bulletin". Amazing! Thanks Criswell!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Awesome! We're happy to see we were able to really help you out. Don't hesitate to reach out if we can be of further assistance.