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Criswell Nissan

(1,128 reviews)
Visit Criswell Nissan
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–7:30pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 7:00am–6:00pm
Sunday Closed Closed
New (833) 547-3933 (833) 547-3933
Used (833) 547-4173 (833) 547-4173
Service (833) 547-4092 (833) 547-4092

Reviews

(1,128 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Criswell Nissan from DealerRater.

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Eric was great and we loved working with him.

Eric was great and we loved working with him. He made the process of purchasing a vehicle stress free.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Our friendly and professional staff is always happy to help with any of your automotive needs, and it's great to know you were pleased with your recent car buying experience. We appreciate this positive feedback and welcome you to reach out if we can be of service to you in the future.

The dealer needs to do a better job of providing finance

The dealer needs to do a better job of providing finance services on the weekend. Or don’t open on Sunday if you can’t accommodate properly.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Our goal is to provide a simple and seamless car buying event, and it's disappointing to see this was not your experience. We value the opportunity to work with you and welcome you to reach out if we can be of additional assistance.

Employees very polite and friendly.

Employees very polite and friendly. Also eager to sell you on repairs that you might not need!!!!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing this 5-star rating! We value your business and hope to see you soon.

Very cordial and friendly.

Very cordial and friendly. Service completed in more than exceptional time. Lounge area was comfortable.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

It's great to see you enjoyed an all-around outstanding experience at Criswell! We value the opportunity to work with you and hope to be of service to you in the future.

Service was done quickly and as stated for total time.

Service was done quickly and as stated for total time. all work was completed as planned

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

It's great to know we met your expectations! We value your business and look forward to your next visit with us.

My recent experience with the service department was

My recent experience with the service department was excellent. They were able to access to issue and get it fixed within a timely manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We're happy to see our friendly and knowledgeable team was able to really help you out! Thanks again for choosing Criswell, and don't hesitate to reach out if we can be of service to you in the future.

Deuce has the best customer service!

Deuce has the best customer service! Criswell Nissan its the only place I go to for car service.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

It's wonderful to know you can count on our staff to provide exceptional customer care and high quality vehicle service! We appreciate your continued patronage and look forward to your next visit with us.

This is a great Dealership to purchase a car from.

This is a great Dealership to purchase a car from. They had great selections. The service was outstanding by Eric and his management. I would recommend anyone in search of a car to visit Criswell Nissan.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for choosing Criswell! It's wonderful to know you enjoyed a remarkable purchasing process while working with our top notch team. We hope you enjoy your new vehicle and welcome you to reach out if we can be of further assistance.

The service department is efficient and courteous.

The service department is efficient and courteous. My car is always ready in a timely manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

It's great to see you can rely on our top notch team to provide a simple and seamless service event each time you visit. We value your business and look forward to seeing you soon!

Great dealership, only wished that they had more

Great dealership, only wished that they had more selections of colors in stock. God customer service

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share this feedback. We value your business and hope to be of service to you in the future.