Reviews
Completely deplorable dealership and it would never ever do business here again. Brad, Kyle, Chris, Ren, & Rico are not good people. Steer clear of all these guys.
Completely deplorable dealership and it would never ever do business here again. Brad, Kyle, Chris, Ren, & Rico are not good people. Steer clear of all these guys.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
I just bought a 2026 Tacoma SR5 Double Cab from Thomasville Toyota and couldn't be happier with the experience! Justin Cannon helped me through the whole process and was fantastic — knowledgeable, patient, and never pushy. He got me a great deal below MSRP and made sure I understood all my options along the way. As an added bonus, they delivered the truck all the way from Thomasville, GA to me in Florida at no extra cost — incredible service! The whole team made buying a new vehicle easy and stress-free. If you're in the market for a Toyota, ask for Justin — highly recommend!
I just bought a 2026 Tacoma SR5 Double Cab from Thomasville Toyota and couldn't be happier with the experience! Justin Cannon helped me through the whole process and was fantastic — knowledgeable, patient, and never pushy. He got me a great deal below MSRP and made sure I understood all my options along the way. As an added bonus, they delivered the truck all the way from Thomasville, GA to me in Florida at no extra cost — incredible service! The whole team made buying a new vehicle easy and stress-free. If you're in the market for a Toyota, ask for Justin — highly recommend!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Brought our 2014 Corolla in that we purchased from Carvana to have issues corrected. They saw us 15 minutes after we called in to make an appointment, worked with Carvana’s warrranty company, and we had such a pleasant experience there! This is our first Toyota, but this dealership has certainly earned our business!
Brought our 2014 Corolla in that we purchased from Carvana to have issues corrected. They saw us 15 minutes after we called in to make an appointment, worked with Carvana’s warrranty company, and we had such a pleasant experience there! This is our first Toyota, but this dealership has certainly earned our business!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Bought my Tacoma with absolutely no hassle . Every service appointment was handled perfectly by Luke Till. Brad and his people are the absolute best in this South Georgia area!!
Bought my Tacoma with absolutely no hassle . Every service appointment was handled perfectly by Luke Till. Brad and his people are the absolute best in this South Georgia area!!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Ren Lee, the General Sales Manager, is dishonest. He lied about the monthly payments for a vehicle, and each time we spoke to him or his salesman Justin Cannon, the price changed three different times. I will never understand why adults lie. If you want to do business with someone who is honest, then don't choose Thomasville Toyota.
Ren Lee, the General Sales Manager, is dishonest. He lied about the monthly payments for a vehicle, and each time we spoke to him or his salesman Justin Cannon, the price changed three different times. I will never understand why adults lie. If you want to do business with someone who is honest, then don't choose Thomasville Toyota.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
I had such an amazing experience at Thomasville Toyota! Omar and Terrell were absolutely wonderful to work with friendly, patient, and they made everything about buying my new 2025 Corolla so smooth and stress free. What really stood out was how kind they were to my 9 year-old. They took the time to make her feel included and comfortable, which meant so much to me as a parent. It wasn’t just about selling a car, they truly cared about making the whole experience a positive one for our family. From start to finish, the process was seamless..no pressure, just genuine help and support. I can’t recommend Omar, Terrell, and the entire Thomasville Toyota team enough!
I had such an amazing experience at Thomasville Toyota! Omar and Terrell were absolutely wonderful to work with friendly, patient, and they made everything about buying my new 2025 Corolla so smooth and stress free. What really stood out was how kind they were to my 9 year-old. They took the time to make her feel included and comfortable, which meant so much to me as a parent. It wasn’t just about selling a car, they truly cared about making the whole experience a positive one for our family. From start to finish, the process was seamless..no pressure, just genuine help and support. I can’t recommend Omar, Terrell, and the entire Thomasville Toyota team enough!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
The service department is great! the people are awesome. The two receptionists in service are very helpful and they bring great energy and smiles
The service department is great! the people are awesome. The two receptionists in service are very helpful and they bring great energy and smiles
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Made arrangements to purchase 4 tires from their online website, scheduled an appointment, arrived 20 minutes early for the appointment, asked if things were running close to on-time for my 11:00 appointment, the advisor indicated, YES. At 11:50, I asked the advisor if my car was nearing completion, he came back after about 5 minutes and told me my car was next in line to have tires mounted. I asked for my car back at this time and left. Folks were nice, but lied. Just tell the truth, and perhaps I would have understood and stayed. Communication is KEY to customer service anywhere....
Made arrangements to purchase 4 tires from their online website, scheduled an appointment, arrived 20 minutes early for the appointment, asked if things were running close to on-time for my 11:00 appointment, the advisor indicated, YES. At 11:50, I asked the advisor if my car was nearing completion, he came back after about 5 minutes and told me my car was next in line to have tires mounted. I asked for my car back at this time and left. Folks were nice, but lied. Just tell the truth, and perhaps I would have understood and stayed. Communication is KEY to customer service anywhere....
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Great place to take you car to get service quick and acurated the best around
Great place to take you car to get service quick and acurated the best around
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Took wife's 4 runner in for a oil change only to find the car had been rumenge thu money & apple car changer had been stolen!
Took wife's 4 runner in for a oil change only to find the car had been rumenge thu money & apple car changer had been stolen!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair