Luther Kia of Inver Grove

Randy was very courteous and knowledgeable. From the moment we met him, he was extremely helpful and answered all our questions very generously

Great customer care, nice waiting area. Free coffee and they completed a recall at the same time, awesome!

Took 2.5 months and the problem still exists. Was told a computer module ordered. They never installed. Instead replaced all the sensors AGAIN, as previous time the vehicle was brought in for the same issue! This was the 3rd time, 5 months total, to fix the same issue. The car was returned after 2.5 months with gas on empty. Then I was billed for 6 gal of gas! Communication with advisor lacks. Currently, as several times, I messaged advisor and have heard nothing. It’s been 7 days and still no reply to the issue , codes arising again on the car. I’m at a loss for where to escalate this situation with Kia. I’ve been a 5 vehicle customer at this dealership. My next move is a letter to Kia. I expect to hear back very soon, Luther Kia own this poor service and lack of communication. Eileen Baird

Great service overall, very detailed updates on my vehicle. Gave me feedback on what is needed as well.

Willing to work with me on my budget keeping my payments as low as possible. Very honest and helpful also personable I purchased from you before buying this vehicle was happy then too but this time around I would recommend you

Clean environment. Everything is quick and efficient. Love the fact that you get all your information from start to finish.

We had special circumstances and Joe Ray handled it gracefully. He made it very easy and was very understanding

I don't know if it's because I looked like a scrub or if he realized I wasn't someone who needed or wanted a salesman hanging on me but he let me do my thing, look at the cars without hounding me...and it was exactly what I wish every sales man would do.

Got a oil change, been getting my car service here since I purchased it here

Committed to helping you leave with something that you want and customized to your preferences