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Antwerpen Toyota

(876 reviews)
Visit Antwerpen Toyota
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday 12:00pm–6:00pm Closed

Reviews

(876 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Antwerpen Toyota from DealerRater.

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Repair work.

Water pump replaced, front rotors turned and brakes replaced. PJ in service provided al loaner car that allowed me to visit the mall while my vehicle was being repaired. Thanks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for this amazing review! We really appreciate your business. Best, The Antwerpen Toyota Team

Regular Maintenance

Received the service with a very short notice. Everything was professional and timely.Service manager was helpful and friendly to discuss the details of services.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Best, The Antwerpen Toyota Team

Toyota Highlander service

Great job...car delivered on time...highly recommend the dealership for all servicing. As a matter of fact, we just acquired an additional extended warranty. We're not ready for a newer vehicle because my wife loves her 2015 Highlander

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Best, The Antwerpen Toyota Team

Met My High Expectations

As always, Antwerpen met my high expectations for service. I have been using Antwerpen for service for over 15 years. I would highly recommend them for servicing your vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best, The Antwerpen Toyota Team

Service

PJ was great - you need to give him a salary increase! even when the news he has for you is more costly, he presents the data in a relvent way. Good Job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, The Antwerpen Toyota Team

Service

PJ was great - you need to give him a salary increase! even when the news he has for you is more costly, he presents the data in a relvent way. Good Job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Not sure what is wanted here

So happy with the pick up drop off service!! Made it so convenient for me, didn’t have to miss work or wait! High marks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 1.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for this amazing review of Antwerpen Toyota! Best, The Antwerpen Toyota Team

Great Service Department

I chose this dealership to buy my new car because of the service department. I had taken a previous car there and had great experiences. I had confidence that this was a first-class Toyota dealership. My decision has proven to be the right one -- every service call is characterized by thorough, on time, and consumer-oriented explanations of what was needed and/or done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, The Antwerpen Toyota Team

Vehicle service

Antwerpen Toyota’s service team is great. I had an appointment at 11:45 for the 10,000 miles service. Hot there a little earlier and they hot right to work on my vehicle and got out quick to continue with my busy Saturday. Thank you Service Team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, The Antwerpen Toyota Team

Last Maintenance Service

As always, excellent customer service. The General Manager is a "total professional" In fact, I am in the process of buying another vehicle from this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Best, The Antwerpen Toyota Team