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Schaller Honda

(1,048 reviews)
Visit Schaller Honda
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–3:00pm
Sunday Closed Closed

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New (860) 357-5755 (860) 357-5755
Used (860) 406-6886 (860) 406-6886
Service (860) 357-5920 (860) 357-5920

Inventory

See all 225 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since December 2004.
Schaller Honda has been serving Hartford County since 1977 Located in New Britain Connecticut. Our Award Winning Sales Department is the #1 Ranked Honda Dealership for sales volume and customer satisfaction in our district of Connecticut Dealers. Our experienced Honda sales staff offers a low- pressure no hassle environment that is second to none and has achieved Silver Council of Sales Leadership status.
"It's our stated Policy to treat every Visitor to our Dealership as an Honored Guest in our Home."

Service center

Phone number (860) 357-5920

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–3:00pm
Sunday
Closed

Meet our employees

Reviews

(1,048 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Schaller Honda from DealerRater.

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My entire experience was so easy.

My entire experience was so easy. The people I worked with were great and so friendly. I felt like I was dealing with old friends.

My entire experience was so easy.

My entire experience was so easy. The people I worked with were great and so friendly. I felt like I was dealing with old friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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Very professional and answered all my questions about the

Very professional and answered all my questions about the different versions of the vehicles. Saleswoman was very nice and helpful

Very professional and answered all my questions about the

Very professional and answered all my questions about the different versions of the vehicles. Saleswoman was very nice and helpful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

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I have purchased a few new cars in my life from different

I have purchased a few new cars in my life from different dealers in the past but the SERViCE DEPT at Schallers is the WORST!!! Called dept 3 times and had to leave message for questions I needed answers to Nobody ever bothered to call me back They have no problem selling you a car but ignore you after they get your money Will not be going there for any service

I have purchased a few new cars in my life from different

I have purchased a few new cars in my life from different dealers in the past but the SERViCE DEPT at Schallers is the WORST!!! Called dept 3 times and had to leave message for questions I needed answers to Nobody ever bothered to call me back They have no problem selling you a car but ignore you after they get your money Will not be going there for any service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

KL, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

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Very active explaining everything in detail He talk us

Very active explaining everything in detail He talk us through the process Very patient and understanding

Very active explaining everything in detail He talk us

Very active explaining everything in detail He talk us through the process Very patient and understanding

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing about your experience with Schaller Honda. We appreciate your business and hope to see you again soon!

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Polite efficient and good value.

Polite efficient and good value. Everyone was pleasant and nice to deal with. Would buy from them again

Polite efficient and good value.

Polite efficient and good value. Everyone was pleasant and nice to deal with. Would buy from them again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Schaller Honda.

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I had a great buying experience and would definitely

I had a great buying experience and would definitely consider them when I make my next purchase

I had a great buying experience and would definitely

I had a great buying experience and would definitely consider them when I make my next purchase

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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I prefer not to write my own review, thank you for this

I prefer not to write my own review, thank you for this forced invitation to write a review.

I prefer not to write my own review, thank you for this

I prefer not to write my own review, thank you for this forced invitation to write a review.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Schaller Honda. We look forward to having you as one of our valued customers for many more years to come!

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Dylan was great!

Dylan was great! Answered all our questions and got everything done quickly - it was appreciated

Dylan was great!

Dylan was great! Answered all our questions and got everything done quickly - it was appreciated

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Schaller Honda!

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I had an exceptional experience.

I had an exceptional experience. Right from the start of deciding which car to purchase to driving of the lot with the car I wanted. Everyone was friendly and not pushing me into a car that was not right for me. Definitely recommend Schaller Honda!

I had an exceptional experience.

I had an exceptional experience. Right from the start of deciding which car to purchase to driving of the lot with the car I wanted. Everyone was friendly and not pushing me into a car that was not right for me. Definitely recommend Schaller Honda!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

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The experience was seamless!

The experience was seamless! Frank Williams and Richard Small were the best! Love it so much!

The experience was seamless!

The experience was seamless! Frank Williams and Richard Small were the best! Love it so much!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Schaller Honda.

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