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Schaller Honda

(1,182 reviews)
Visit Schaller Honda
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–3:00pm
Sunday Closed Closed
2026 consumer dealer award
View 1 awards
2026 consumer dealer award

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New (860) 357-5755 (860) 357-5755
Used (860) 406-6886 (860) 406-6886
Service (860) 357-5920 (860) 357-5920

Inventory

See all 235 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since December 2004.
Schaller Honda has been serving Hartford County since 1977 Located in New Britain Connecticut. Our Award Winning Sales Department is the #1 Ranked Honda Dealership for sales volume and customer satisfaction in our district of Connecticut Dealers. Our experienced Honda sales staff offers a low- pressure no hassle environment that is second to none and has achieved Silver Council of Sales Leadership status.
"It's our stated Policy to treat every Visitor to our Dealership as an Honored Guest in our Home."

Service center

Phone number (860) 357-5920

Service hours

Monday
7:30am–7:00pm
Tuesday
7:30am–7:00pm
Wednesday
7:30am–7:00pm
Thursday
7:30am–7:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–3:00pm
Sunday
Closed

Meet our employees

Reviews

(1,182 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Schaller Honda from DealerRater.

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The team at Schaller was excellent. They were knowledgeable, great to work with, no pressure, and clearly explained the purchase process. I appreciated their patience as it had been a while since I’ve purchased a brand new car. Would highly recommend Schaller!

The team at Schaller was excellent. They were knowledgeable, great to work with, no pressure, and clearly explained the purchase process. I appreciated their patience as it had been a while since I’ve purchased a brand new car. Would highly recommend Schaller!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We’re glad your purchase of the new Honda CR-V Hybrid felt clear and pressure-free. Knowing that our clear explanations and patience made the process comfortable means a lot to our team. Thanks for recommending our store, and congratulations again on your new CR-V Hybrid.

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Megan was very helpful explaining all questions I had as well as just her knowledge of everything about this vehicle. I started with the online choosing options ans Amanda was great. Then we went in to test drive to solidify our choice and begin the deal then another trip to finalize the deal including our trade. Lastly we came back for the delivery after our options were installed. This was my choice to break up the process and I really liked how much more comfortable this process was. A+ for Schaller Honda.

Megan was very helpful explaining all questions I had as well as just her knowledge of everything about this vehicle. I started with the online choosing options ans Amanda was great. Then we went in to test drive to solidify our choice and begin the deal then another trip to finalize the deal including our trade. Lastly we came back for the delivery after our options were installed. This was my choice to break up the process and I really liked how much more comfortable this process was. A+ for Schaller Honda.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Our team appreciated guiding you through each step of your new Honda CR-V purchase, from exploring options online to the test drive, trade-in, and final delivery. We’re pleased Megan could share her expertise and answer all your questions. Knowing that spacing out the process helped you feel more at ease is rewarding, and your A+ rating means a great deal to us.

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Loriann is the most professional, knowledgeable and experienced salesperson we ever came across. We did our diligence and shopped with few other Honda dealerships and her expertise was the reason we made the purchase at Schaller Honda dealership. Delicious coffee has also added to the overall great experience .

Loriann is the most professional, knowledgeable and experienced salesperson we ever came across. We did our diligence and shopped with few other Honda dealerships and her expertise was the reason we made the purchase at Schaller Honda dealership. Delicious coffee has also added to the overall great experience .

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Knowing that Loriann’s professionalism and expertise made choosing your new Honda Ridgeline an easy decision is rewarding. We’re glad you enjoyed our coffee as part of the experience. Hearing your recommendation and five-star rating means a lot to our team.

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This is the 3rd time I purchased a vehicle from your dealership and it will be my last. I am not happy with what transpired at all. Feel free to reach out to me for specific details.

This is the 3rd time I purchased a vehicle from your dealership and it will be my last. I am not happy with what transpired at all. Feel free to reach out to me for specific details.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
3.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Great!! I had a wonderful experience everyone was nice and welcoming I love my new car thank you

Great!! I had a wonderful experience everyone was nice and welcoming I love my new car thank you

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing about your experience with Schaller Honda. We appreciate your business and hope to see you again soon!

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Everything went well, Justin was great to work with. A few things that didn't go well, that were out of Justin's control. I got an offer on my trade prior and they didn't honor that when I came in, they didn't even know what the online offer was. Another annoying trick they did is rolling the tax saved into the trade to make it seem like you get more on your trade. If you don't know what they are doing it's a sneaky trick.

Everything went well, Justin was great to work with. A few things that didn't go well, that were out of Justin's control. I got an offer on my trade prior and they didn't honor that when I came in, they didn't even know what the online offer was. Another annoying trick they did is rolling the tax saved into the trade to make it seem like you get more on your trade. If you don't know what they are doing it's a sneaky trick.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us are glad to have you as a customer.

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Fantastic service and care by the associate. Fantastic dealership. Would purchase a vehicle again from this dealership.

Fantastic service and care by the associate. Fantastic dealership. Would purchase a vehicle again from this dealership.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for recognizing the fantastic care Justin provided. We’re delighted you had a great experience and chose a new Honda. We look forward to assisting you again whenever you’re ready for your next vehicle.

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Justin was great to work with. He understood the assignment, was courteous, professional and helpful in getting me into a new truck.

Justin was great to work with. He understood the assignment, was courteous, professional and helpful in getting me into a new truck.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We’re delighted Justin was courteous, professional, and helpful in getting you into your new Honda Ridgeline. Congratulations and enjoy every drive.

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They helped me the best the could and I greatly appreciate all the help from everyone! Especially Lori, she was amazing and can't thank you all enough ??

They helped me the best the could and I greatly appreciate all the help from everyone! Especially Lori, she was amazing and can't thank you all enough ??

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It’s wonderful to hear you’re enjoying your new Honda Accord. Frank and our team appreciate your kind words and are here to help whenever you need us.

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They were able to get me in a newer car with less miles. This is my second car I've purchased from Schaller Honda and it has been a pleasure experience each time.

They were able to get me in a newer car with less miles. This is my second car I've purchased from Schaller Honda and it has been a pleasure experience each time.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

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