Reviews
Prompt, professional, caring service. Rob in particular was tremendously helpful and a pleasure to work with.
Prompt, professional, caring service. Rob in particular was tremendously helpful and a pleasure to work with.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Seth, thank you for sharing your fantastic feedback about Rob and the team! Here at Hoffman Audi of East Hartford, we take pride in delivering prompt and professional care. We hope to see you again down the road!
Rocky in the Service Department did a great job. He went above and beyond to get my car fixed. He also put me in a courtesy car in a moments notice
Rocky in the Service Department did a great job. He went above and beyond to get my car fixed. He also put me in a courtesy car in a moments notice
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Peter, we’re happy Rocky was able to help you out. We’ll be sure to share your feedback with him! Thank you for choosing Hoffman Audi of East Hartford. See you next time!
I’ve been dealing with Athena since I bought the car in 2013 and she is exceptional. She is extremely thorough, knowledgeable and goes out of her way for a smooth process.
I’ve been dealing with Athena since I bought the car in 2013 and she is exceptional. She is extremely thorough, knowledgeable and goes out of her way for a smooth process.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Silvana, customer service is one of our top priorities at Hoffman Audi of East Hartford. It’s wonderful to hear you’ve been working with Athena for all these years, as it’s a true testament to her dedication!
Rob was great to deal with as a service provider, always informing us of what was going on and they went above and beyond to take care of some parts under warranty. That’s customer service
Rob was great to deal with as a service provider, always informing us of what was going on and they went above and beyond to take care of some parts under warranty. That’s customer service
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Peter, we’re delighted to read your feedback about Rob! Your satisfaction means the world to us, and we look forward to taking care of any of your future needs. See you next time at Hoffman Audi of East Hartford!
I drove over 3 hours to Hoffman to look at an S4, and was not disappointed. Piotr was very knowledgeable and fair. The sales and trade-in process was very smooth and I left the dealership with a great Audi.
I drove over 3 hours to Hoffman to look at an S4, and was not disappointed. Piotr was very knowledgeable and fair. The sales and trade-in process was very smooth and I left the dealership with a great Audi.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Cole, thank you for making the trip to Hoffman Audi of East Hartford! We're so glad Piotr provided a knowledgeable and fair experience and you left with your new Audi S4. Safe travels and congratulations!
Unusual circumstance, got stuck on Albany Ave. at 5pm on a weekday. Called Hoffman Audi and sent someone to pick me up immediately. The car was towed to Hoffman Audi. Upon my arrival a loaner was waiting for me. My car was fixed and I picked it up today. That is what I call service beyond expectation. First class.
Unusual circumstance, got stuck on Albany Ave. at 5pm on a weekday. Called Hoffman Audi and sent someone to pick me up immediately. The car was towed to Hoffman Audi. Upon my arrival a loaner was waiting for me. My car was fixed and I picked it up today. That is what I call service beyond expectation. First class.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Coleman, we're so glad we could assist you promptly and efficiently! Thank you for choosing Hoffman Audi of East Hartford and for sharing your experience. Safe travels!
I had a used Car still in Warranty, Dan was great, fixed all the issues, and the service was very fast.
I had a used Car still in Warranty, Dan was great, fixed all the issues, and the service was very fast.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Javier, it's great to hear that Dan provided prompt service with your Audi! Thank you for choosing Hoffman Audi of East Hartford!
Took my car on time. They explained the service they were providing. The courtesy car was available and their drivers were excellent. I was extremely pleased with their service.
Took my car on time. They explained the service they were providing. The courtesy car was available and their drivers were excellent. I was extremely pleased with their service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We're glad you had a smooth experience from start to finish. We appreciate your business and look forward to helping you again at Hoffman Audi of East Hartford!
Excellent service as usual. Great communication of status. Thanks for the great service.Thank you Athena Lindquist and Kevin Beidleman
Excellent service as usual. Great communication of status. Thanks for the great service.Thank you Athena Lindquist and Kevin Beidleman
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the positive feedback! We're pleased to hear you had excellent service and communication here at Hoffman Audi of East Hartford. We’ll pass your message along to Athena, Kevin, and the rest of the team!
Peter and the Audi leadership were terrific. The purchase of my new 8L was effortless. They know how to treat a customer. Peter was terrific in explaining, in clear and simple language, all of the nuances and features of the 8L
Peter and the Audi leadership were terrific. The purchase of my new 8L was effortless. They know how to treat a customer. Peter was terrific in explaining, in clear and simple language, all of the nuances and features of the 8L
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Coleman, congrats on your new Audi 8L! We are so glad Peter and our team made your experience smooth and clear. Thank you for choosing Hoffman Audi of East Hartford!