Drivers Mart

They lack integrity and fail to conduct professional business. I purchased a car to be shipped and they said it would arrive in 3 days but took 12. The GM never returned my call despite being on site. I was told by Kamal (a manager) he’d refund part of my shipping fee to not cancel the deal, but never received it. They were dishonest saying the car had shipped so I asked for tracking info and again blaming others began. The car finally arrived dirty and w/ the gas light on. Fees are excessive as well, especially considering such subpar service. Management is poor and seems only concerned w/ closing the deal by any means. Gerald, the business manager, totally avoided calls after receiving the bank wired funds despite my car being shipped to the wrong state and address. By far the worst experience I’ve ever encountered with a car purchase. This isn’t a deserving place of my repeat business but definitely a business to be avoided based on my experience despite purchasing many vehicles from out of state.

It was great would definitely do it again I like no pressure salesman and friendly atmosphere very pleased

David was beyond amazing an absolute treasure . Tim is always awesome . Mitch was very politely and patient Grateful to do business with them will be back and recommend many others .

This transaction had some issues. There was a problem with the paperwork, so that the Driver's Mart finance department and I had to send stuff back and forth using UPS. It all worked' I have the car, and it is really nice.

I was greeted with a warm welcome from a gentleman named John. He knows his stuff and took the time to work with me. I knew what I was looking and he looked up the car and brought it out. We test drove and I like the car. He worked up the numbers and I am happy with the car and the deal we made. Great place to get a car. Thanks guys.

My experience with Driver’s Mart has been extremely disappointing. From the beginning, I raised clear concerns about the condition of the vehicle, but the staff was dismissive and made little effort to actually look into the issues. Instead, I felt like they were just trying to get me to go away rather than stand behind the car they sold. What makes this worse is that the true condition of the car was not fully disclosed at the time of purchase. Important safety-related concerns should have been addressed up front, but instead I was left running back and forth to prove what I already knew was wrong. That is not the kind of honesty or professionalism I expect from a dealership. I would caution anyone considering a purchase here: don’t take their word for it, and get everything independently verified before signing anything.

I would have given five stars if it hadn’t been for the hefty dealer fees I was completely blindsided by. At that point, we had settled on the car for my grandson. He was excited, and we were all tired. I would say, if you know going in you will be charged an extra grand on top of taxes, title, registration, etc. then go for it. They did have a good selection of good, used cars.

Sold me lemon. I returned it to them for repair because it's illegal to sell a car in Florida without because the AC. They have had it for 3 days and they won't return my calls or give me an ETA on the repair. They were so nice and eager to take my money but now they don't even have the time or courtesy to return my calls. So, so disappointing.

Found the car I?ve been looking for at their Winter Park Location. From the moment I connected by email with the dealership to the moment I drove off with the car, everything was smooth! Christian and Gerald were courteous, professional and kind, a pleasure to do business with! Absolutely recommendable.

Great customer service with Jose izquierdo and mo in sales 100 percent customer. Satisfaction simply the best