Reviews
Great buying experience with Jeff
Come to Apple Ford and ask for Jeff Erlich. Not only was he kind, polite and accommodating but he was passionate, knowledgable about the vehicles and NOT overbearing when it came to the entire car buying experience. He listened to what my husband and I wanted in our first new car and made us feel very comfortable with the whole experience. I never once felt like Jeff was just trying to make a sale. All the staff at this facility were great! I am so happy we bought our ford from Jeff and Apple.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
New Vehicle Purchase
I’ve dealt with many car dealers over the years. Apple Ford was fairly easy to deal with. However, I was pretty disappointed with the trade in offer I received from them for my BMW. After doing my research, I felt it should’ve been higher. Didn’t really get an explanation for why it was low. Recommend shopping around first for other trade offers before settling.
- Customer service 4.0
- Buying process 3.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Apple Ford - new explorer purchase
First ford purchase, all went well and smooth- no issues - my salesman Jeff was simply awesome- wouldn’t hesitate to return to him to make another purchase
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Experience
Joon Kim was great to work with at Apple. This is my fifth purchase from Apple and by far this was the quickest and best experience. Thank you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Fast Lane Service - always great!
Dropped my vehicle off for service yesterday and met Jonas for the first time. (Typically I deal with David Eichorn who is always so friendly and helpful so I was a little worried dealing with someone knew.) There was no need to worry because Jonas was the same. He took my vehicle information quickly so that I could get to work and he was very professional. When I came back at the end of the day to pick up my vehicle, he had my paperwork ready and again got me out the door quickly. In my short experience with Jonas, I found him to be an asset to the Apple Ford team.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Repeat customer
My second special order and always a great experience with Apple. 10 years between purchases and the same excellent staff still work there, which says a lot. I wouldn't go anywhere else. Seamless and efficient from order to out the door. They are a well-oiled machine.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Good experience
This was a fairly easy purchase although a little lengthy. But the people that we dealt with were very good and extremely professional. We are glad that we decided to come here even though it was a little drive for us, well worth the effort.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
All 3 were great! Jeff did a great job showing me how to...
All 3 were great! Jeff did a great job showing me how to use the Ford app,program radio stations as well as other gadgets even after selling me the car. Ty was very friendly and made the finance part a not as boring as it usually is.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This was a no hassle sale. We told them what we wanted....
This was a no hassle sale. We told them what we wanted. Where we wanted to be on the road and it happened I. Less than an hour. Will definitely go back to Apple Ford.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Apple Ford was excellent. They were very knowledgeable...
Apple Ford was excellent. They were very knowledgeable without being too pushy. They gave me time to research the vehicles and patiently answered all my questions. I am very satisfied with the purchase of my new F150!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
