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Apple Ford Lincoln

(952 reviews)
Visit Apple Ford Lincoln
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–7:00pm 7:00am–5:00pm
Sunday Closed Closed
2014 state dealer award
View 1 awards
2014 state dealer award
New (877) 225-2719 (877) 225-2719
Used (877) 812-1393 (877) 812-1393
Service (877) 355-8990 (877) 355-8990

Reviews

(952 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Apple Ford Lincoln from DealerRater.

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Great buying experience with Jeff

Come to Apple Ford and ask for Jeff Erlich. Not only was he kind, polite and accommodating but he was passionate, knowledgable about the vehicles and NOT overbearing when it came to the entire car buying experience. He listened to what my husband and I wanted in our first new car and made us feel very comfortable with the whole experience. I never once felt like Jeff was just trying to make a sale. All the staff at this facility were great! I am so happy we bought our ford from Jeff and Apple.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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New Vehicle Purchase

I’ve dealt with many car dealers over the years. Apple Ford was fairly easy to deal with. However, I was pretty disappointed with the trade in offer I received from them for my BMW. After doing my research, I felt it should’ve been higher. Didn’t really get an explanation for why it was low. Recommend shopping around first for other trade offers before settling.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Apple Ford - new explorer purchase

First ford purchase, all went well and smooth- no issues - my salesman Jeff was simply awesome- wouldn’t hesitate to return to him to make another purchase

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Experience

Joon Kim was great to work with at Apple. This is my fifth purchase from Apple and by far this was the quickest and best experience. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Fast Lane Service - always great!

Dropped my vehicle off for service yesterday and met Jonas for the first time. (Typically I deal with David Eichorn who is always so friendly and helpful so I was a little worried dealing with someone knew.) There was no need to worry because Jonas was the same. He took my vehicle information quickly so that I could get to work and he was very professional. When I came back at the end of the day to pick up my vehicle, he had my paperwork ready and again got me out the door quickly. In my short experience with Jonas, I found him to be an asset to the Apple Ford team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Repeat customer

My second special order and always a great experience with Apple. 10 years between purchases and the same excellent staff still work there, which says a lot. I wouldn't go anywhere else. Seamless and efficient from order to out the door. They are a well-oiled machine.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Good experience

This was a fairly easy purchase although a little lengthy. But the people that we dealt with were very good and extremely professional. We are glad that we decided to come here even though it was a little drive for us, well worth the effort.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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All 3 were great! Jeff did a great job showing me how to...

All 3 were great! Jeff did a great job showing me how to use the Ford app,program radio stations as well as other gadgets even after selling me the car. Ty was very friendly and made the finance part a not as boring as it usually is.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

This was a no hassle sale. We told them what we wanted....

This was a no hassle sale. We told them what we wanted. Where we wanted to be on the road and it happened I. Less than an hour. Will definitely go back to Apple Ford.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Apple Ford was excellent. They were very knowledgeable...

Apple Ford was excellent. They were very knowledgeable without being too pushy. They gave me time to research the vehicles and patiently answered all my questions. I am very satisfied with the purchase of my new F150!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.