Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:30 AM - 6:00 PM

JBA INFINITI Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 7:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

8:00 AM - 3:00 PM

Sunday

Closed

Special Offers

Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
See all Special Offers

About Our Dealership

Dealer on Cars.com since July 2013

As an Infiniti dealer in Baltimore, we offer a wide selection of the hottest selling Infiniti cars and trucks on the mar

...

ket. Backed by a 4 year/60,000 mile bumper-to-bumper warranty and a 6 year/70,000 mile power train warranty now is the time to buy. In stock and ready to go is the ultimate vehicle combination of luxury and performance. As an Infiniti Certified Internet Dealer, and an Infiniti Certified Used Car Dealer, we are equipped to handle all of your automotive purchase needs.

"Contact us now @ (855) 669-4533"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.7 out of 5 4.7
194 lifetime reviews. Includes reviews of JBA INFINITI from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 1.0 out of 5
    September 23, 2018

    claimed they could not fix the problem because the part was damaged and it would cost $1500 to replace the damaged part. Went to another shop for a second... opinion and the part JBA claimed was damaged was not damaged at all and the other shop fixed the problem correctly the first time. When confronted with the facts JBA service manager refused to refund my money. I will never go back

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    Does not recommend this dealer
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    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.8 out of 5
    May 26, 2018

    Service was excellent and the staff was extremely friendly and helpful!!! The car was washed. The waiting room was comfortable , and refreshments were... available. I would highly recommend this dealership!!!

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    Does recommend this dealer
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  • 4.0 out of 5
    May 26, 2018

    My visit to the location was Pleasant. Excellent customer service from the time you drive in and walk into the waiting area. Keep up the good work Guys!

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  • 5.0 out of 5
    May 23, 2018

    Ray was great! We had two small children and had no choice but to bring them into the dealership. Ray handled our car buying experience with professionalism... and character. All of the staff were great to deal with and we appreciate the willingness to accommodate us with our children there. I will recommend J.B.A. Infiniti to anyone looking to buy a new car that wants a hassle free, pleasurable car buying experience.

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  • 5.0 out of 5
    May 23, 2018

    Perfectly trained professionals- always looking to help and give you the best deal. Honest and thorough. Better service than Mercedes of Catonsville. Byron... Smith is simply amazing.

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    Does recommend this dealer
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  • 2.0 out of 5
    May 23, 2018

    Prices are high even by Infiniti dealer standards but you somewhat expect that going to the dealer. Biggest problem here is that they are extremely stingy... with their courtesy vehicles. I spent half a thousand and spent over 3 hours in their waiting room and they STILL wouldn't get me a loaner. Why even have them if you're never going to let your customers use them? BMW dealers let people get courtesy vehicles even for tiny things like oil changes. Been here a couple times for various service things and never once got one of these mythical courtesy vehicles. Service manager is super busy and constantly answers the phone while talking to you. For this price you'd think they could hire a guy to answer the phone for him so he can actually talk to the customers already there. Techs are good. Never had a problem.

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    Does not recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 18, 2018

    My service person, Byron Smith, was very friendly and knowledgeable. He keeps interest in his clients, and remembers me as soon as I got out of the car.... Service was prompt and completed quickly. Byron helped with keeping expenses down by suggesting services only necessary, and explained about how to keep the car running great.

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    Does recommend this dealer
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  • 5.0 out of 5
    May 14, 2018

    I have been very satisfied with my service experience at jba and I would highly recommend jba to my friends and family for their next purchase

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  • 4.8 out of 5
    May 13, 2018

    Byron is always extremely helpful. The service is great and always quick. Great at explaining all service and issues with the vehicle. Would highly... recommend to everyone.

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  • 5.0 out of 5
    May 12, 2018

    Byron Smith AKA JR Is A Wonderful Advisor He Recommends What Needs To Be Done He Looks Out For You & He Makes Sure You Are In Good Hands I???ve Been Coming... To Him Only For A Short Period Of Time But He???s Awesome. Definitely Recommend JR Smith For His Outstanding Profession

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