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JBA INFINITI

3.7 out of 5 3.7
Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 7:30 AM - 6:00 PM

JBA INFINITI Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 7:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

8:00 AM - 3:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since July 2013

As an Infiniti dealer in Baltimore, we offer a wide selection of the hottest selling Infiniti cars and trucks on the mar

...

ket. Backed by a 4 year/60,000 mile bumper-to-bumper warranty and a 6 year/70,000 mile power train warranty now is the time to buy. In stock and ready to go is the ultimate vehicle combination of luxury and performance. As an Infiniti Certified Internet Dealer, and an Infiniti Certified Used Car Dealer, we are equipped to handle all of your automotive purchase needs.

"Contact us now @ (855) 669-4533"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

3.7 out of 5 3.7
9 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    April 24, 2020

    Great service experience the staff was very friendly. The waiting room waiting room was very nice and cozy. The car wash was amazing i felt like they went... above and beyond on cleaning the car

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Lani LaFavors

    Service Consultant

    NOT RATED

  • 5.0 out of 5
    December 30, 2019

    Charles took great care of us. The process was smooth and we got a great deal! As dealerships go, it was clean and efficient. We got a CPO Q60. Gorgeous!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    September 23, 2018

    claimed they could not fix the problem because the part was damaged and it would cost $1500 to replace the damaged part. Went to another shop for a second... opinion and the part JBA claimed was damaged was not damaged at all and the other shop fixed the problem correctly the first time. When confronted with the facts JBA service manager refused to refund my money. I will never go back

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    11 people out of 11 found this review helpful. Did you?
  • 5.0 out of 5
    May 3, 2017

    Very friendly staff. Very helpful in helping me make the the right purchase that fit my financial budget .

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    September 14, 2016

    I would recommend this dealership to everyone. Huge inventory, great customer service, best service ever. Affordable prices and great discounts. Great... team and they know what they are doing, everything is done in decency and in order very fast. Thanks a lot to Vince Cowan, Jason Scarlett and Martin Ervin.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?
  • 4.0 out of 5
    August 26, 2014

    I waited almost a year to write this review of my 2012 37 (AWD). I wanted to see how this preowned car with 29,000 miles and one year old, performed a... year later. So far no problems, it's been a good car, a little high on gas, getting 21-22 mpg highway. Rides nice, acceleration kicks in like lightening around 30 mph. My 2002 BMW 330 had faster initial acceleration and a smother transmission, but it was ridiculously expensive to maintain and became very unreliable. So after test driving the Lexus G 350 AWD and the Acura TL 6 speed sports sedan, I am very happy with this car. It is as close as you can get to the ride and feel of a BMW.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 17, 2012

    First time purchasing a car from a dealer, and I have to say I was very pleased with JBA Infiniti compared to others. Great customer service! Dennis is... the man. Made you feel very comfortable. Nice show room and clean facilities!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 21, 2012

    My Wife and Myself were in the market for looking for and G37 on Cars.com looking around there we sent out our request and Thomas Reynolds was on top of... the situation the whole time. He call us at lease 2-3 times a week letting me know about what he had in stock and what was due to arrive, and he never try to sell us something other than what we requested. He is a very good salesman and we never meet him personally but if we were in the market for another car he'll be the FIRST we will call. Keep up the good work. Thanks, Michael Jernagin

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 9, 2011

    This was a great car buying experience! We really liked Dennis, he was very good, and I have already recommended him to several friends!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    3 people out of 3 found this review helpful. Did you?