Reviews
easy and efficient oil change
the staff was very helpful and friendly . Explained issues well. I was given a time frame for the wait - that was accurate.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Rich Morton Mazda Team
Awesome employees - great service !!
All employees are very friendly and knowledgeable. Before any additional service is done on my vehicle, I am always informed of an issue(s) and the cost of same.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, The Rich Morton Mazda Team
Great service
Always a pleasant experience. Friendly staff and quick service. Would definitely recommend. I purchased my car from here as well.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Rich Morton Mazda Team
Great Dealership
The whole experience was great?!! From start to finish they made me really feel like part of the Mazda family. It wasn't a long drawn out process. It was smooth and easy about 3 maybe 4 hrs total including test drives. ❤️❤️
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, The Rich Morton Mazda Team
Excellent customer service.
This is the great place for services - great customer service, friendly, treating customers very well, and good, long lasting repairs. Highly recommend.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Rich Morton Mazda Team
Great service, great price, no stress
Online sales and Shan Marfani made the process easy and quick. Every detail taken care of. 3rd Mazda I have purchased from Shan.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, The Rich Morton Mazda Team
Unprofessional
Very unprofessional. I needed time to make my decision and when I left, they made a buzz sound and said "we lost another one". They practically stated that I was too picky.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Here at Rich Morton Mazda, we are committed to providing a pleasant shopping experience, and that always starts with great customer service. From your feedback, it is clear you were not treated with the respect and courtesy you deserve. We would appreciate the opportunity to make things right. Please contact us at your convenience. Sincerely, The Rich Morton Mazda Team
Rich Morton Mazda awesome
Shan made things happen! Finance made it happen great experience! Daughter lives her car! They made it do her payment was low without a huge down payment.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Rich Morton Mazda Team
Besides great service Keith made me feel special!
From the 1st time I called and spoke to Keith about what I needed done, he had an extremely engaging and positive "can do" approach. He is definitely a top quality service advisor and your dealership is lucky to have such a knowledgeable person with phenomenal people skills!! One of my best experiences at a dealership and I've been to many.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Rich Morton Mazda Team
Service department
The staff is Fantastic! They are very helpful I was informed every step of the way. I will always have my car handled by the staff at Rich Morton.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Rich Morton Mazda Team