Reviews
Every person I encountered once I arrived was very nice,...
Every person I encountered once I arrived was very nice, respectful, and did every thing they could to get me everything I needed. 10/10 would recommend
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to review our dealership, Crystal! Be sure to let us know if there is anything that you need moving forward. - Ty Leuthold, General Manager
Evan was very knowledgeable about the Crosstrek we ended...
Evan was very knowledgeable about the Crosstrek we ended buying and was very kind throughout the whole process. He listened to our requirements and wants and chose the best car for us. We only had to test drive one car because his first choice for us was exactly what we wanted. He made the whole process quick and seamless.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing our dealership, Nicholas! Our team was happy to assist you however possible. Come back soon if there’s anything else we can do for you in the future. Congratulations again on your new Crosstrek! - Ty Leuthold, General Manager
The service department is professional, courteous, and...
The service department is professional, courteous, and helpful. My car was in and out quickly and I was advised of future service needs. All in all a good experience.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for reaching out! We hope you’ll come back soon if there’s anything else that we can do for you. - Ty Leuthold, General Manager
Came in for an oil change and had some questions. Ryan...
Came in for an oil change and had some questions. Ryan was very professional, friendly and helpful. Recommended a software update and two other minor repairs! Thanks, this visit exceeded my expectations!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear from you! We appreciate your excellent review and hope to work with you again soon. - Ty Leuthold, General Manager
Nice people and quick service. They are really good at...
Nice people and quick service. They are really good at what they do and are knowledgeable and willing to help. Buy a subaru from them for excellent service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing our dealership! Our team was happy to assist you however possible. Come back soon if there’s anything else we can do for you or your Subaru in the future! - Ty Leuthold, General Manager
Honestly, I am not sure I’ll have any work done here...
Honestly, I am not sure I’ll have any work done here again. The service intake person, Liz, was so rude to me on the phone when I said I needed to do more research on the 120k mile service before I had it done. Then at pick up there was a mistake on my oil change charges and the rudeness continued. I just wanted to pay what I was quoted for the oil change. I will drive to the other dealership in Nampa for all future needs.
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your feedback. It’s disheartening to hear that you didn’t experience the excellent customer service we aim to provide. We would like the chance to learn more about your visit in order to help you get the answers you’re looking for and to improve the services we offer. Please give me a call at your earliest convenience and we can work together to resolve your frustrations. Thank you for your time. - Matt Heffner, Service Manager, 208-947-6362
Absolutely wonderful Brett was super friendly and helped...
Absolutely wonderful Brett was super friendly and helped with everything he could. Would absolutely recommend this dealership to anyone and will be coming back here in the future.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your positive recommendation, Andrew! Please let us know if there’s anything else that Brett or the team can do for you in the future. - Ty Leuthold, General Manager
Great customer service....A problem was discovered, and...
Great customer service....A problem was discovered, and it was fixed very efficiently. Very pleasant experience. Thank you. Appreciate everything you've done thus far.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to review us! We hope you will continue to come to see us in the future! - Ty Leuthold, General Manager
They are the best auto dealer ever. From the courteous...
They are the best auto dealer ever. From the courteous people who answer the phone, the excellent mechanics, their courtesy shuttle service, the comfortable, clean waiting areas full of amenities, even a dog park!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to review our dealership! Be sure to let us know if there is anything that you need moving forward. - Ty Leuthold, General Manager
The work on the car was ok.I needed to get back to my...
The work on the car was ok. I needed to get back to my office for a meeting. The shuttle driver was apparently going to be there in 5 to 10 minutes. Ok, 15 minutes later I asked where the shuttle driver was, oh, he was here and took a rider. SUPPER BAD DISAPPOINTING SERVICE regarding the shuttle. Will only go there if I have to. Don't depend on the shuttle, the worst ever.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for taking the time to provide that feedback. It’s disheartening to hear that your shuttle service was unsatisfactory. I’d appreciate the chance to learn more about your experience to ensure that we met our estimated shuttle times and did everything we could to make your wait comfortable. I hope you’ll give me a call soon. - Matt Heffner, Service Manager, 208-947-6362