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Koons Toyota Of Westminster

(953 reviews)
Visit Koons Toyota Of Westminster
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 4:30pm
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Sales Service
Monday 9:00am–9:00pm 6:30am–7:00pm
Tuesday 9:00am–9:00pm 6:30am–7:00pm
Wednesday 9:00am–9:00pm 6:30am–9:00pm
Thursday 9:00am–9:00pm 6:30am–7:00pm
Friday 9:00am–9:00pm 6:30am–7:00pm
Saturday 9:00am–7:00pm 7:00am–4:30pm
Sunday Closed Closed
2015 consumer dealer award
View 1 awards
2015 consumer dealer award
New (410) 702-5092 (410) 702-5092
Used (410) 346-5097 (410) 346-5097
Service (410) 702-5119 (410) 702-5119

Reviews

(953 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Koons Toyota Of Westminster from DealerRater.

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Excellent service amazing deals and vehicles Joanne was

Excellent service amazing deals and vehicles Joanne was the best possible at getting me my dream truck also finance department was also Excellent!! Best dealership I've ever been to and I've been to alot

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that Joanne and our finance team at Koons Westminster Toyota helped you find your dream truck! Thanks for the fantastic feedback and for choosing us as your dealership. Enjoy every mile ahead!

I was very pleased with my visit.

I was very pleased with my visit. I found everyone to be professional and very pleasant to work with. They addressed all my problems, and The service was performed in a very timely manner. I would definitely recommend you have your car serviced here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that you had a positive experience with our team at Koons Westminster Toyota. Thank you for recommending us and trusting us with your car service needs!

My experience was great.

My experience was great. My salesman, Nick Fulton, worked diligently to find a Camry that met my color requirement for both exterior and interior as well as the options wanted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Donna, we're delighted to hear that Nick went above and beyond to find the perfect Toyota Camry for you at Koons Westminster Toyota. Thanks for sharing your experience with us!

Milo is very helpful and personable in customer service.

Milo is very helpful and personable in customer service. I appreciate my experience receiving service there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Sean, we're glad to hear that Milo provided you with helpful and personable service at Koons Westminster Toyota. Thank you for sharing your experience!

Very good experience.

Very good experience. Rob Morris our salesman was very nice and helpful. I would definitely recommend Koons Toyota Westminster

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Jane, we're delighted to hear that Rob provided you with a great experience at Koons Westminster Toyota. Thank you for recommending us!

I recently purchased my new vehicle from this location

I recently purchased my new vehicle from this location and everything went smooth. My sales person Brendan and my Finance manager Jeremy both were amazing. They made sure that I fully was fully happy with my purchase before I bought it and got me the best rate for my financing. The quality of their used cars are also very good for the price that you pay. They get them fully detailed; and boy do they look amazing when you come out to see them. Give Brendan a call if you are in the used car or new car market. Thank you guys for everything.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us at Koons Westminster Toyota! We're delighted to hear that Brendan and Jeremy made the process smooth and ensured you were satisfied with your purchase. Enjoy your new vehicle, and we appreciate the recommendation!

For Service Purposes: The amount of people working, and

For Service Purposes: The amount of people working, and after hours needs to increase; the amenities of the service waiting area need to improve; the offering of Toyota Rent-A cars needs to be recapitulated daily; and the courtesy of employees needs to improve for people of demographic backgrounds

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback with us at Koons Westminster Toyota. We appreciate your insights and will certainly take them into consideration to enhance our service experience. Your comments about staffing, amenities, rental offerings, and courtesy are valuable as we strive to improve continuously. Please feel free to reach out if there's anything else you'd like us to address!

Milo was helpful applied promotion discount.

Milo was helpful applied promotion discount. Service was quick and pleasant. Will continue using the services

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We're delighted to hear that Milo provided helpful service and applied the promotion discount at Koons Westminster Toyota. Thank you for your kind words, and we look forward to serving you again in the future!

Excellent service, in and out, customer oriented, great

Excellent service, in and out, customer oriented, great facility, highly recommend , reasonable pricing ,best ever experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Alex, we're delighted to hear you had such a positive experience at Koons Westminster Toyota! Thank you for recommending us and sharing your feedback. We look forward to serving you again in the future!

This dealership is extremely clean, and everyone is very

This dealership is extremely clean, and everyone is very helpful. Always providing quality care and a quality service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Nanivic, thank you for the wonderful feedback! We're delighted to hear that our team at Koons Westminster Toyota provided quality care and service. We appreciate your support!