BMW Certified Pre-Owned Nashville

Excellent Fast service. I didn?t have an appointment. I had a terrible scratching whining noise and they diagnosed and repaired it for me quickly and no charge. (Stone caught in the caliper assembly). Thank You Jamie Stratman, service advisor, for facilitating that for me

Everyone was professional!!!!!!! We got the opportunity to meet the Manager, Michael; He Is Good!!!!!!!

Good experience had appointment they got started right away when done they cleaned the car and thanked me for my business good job.

I?m happy with the service department. I had my oil changed, tires balanced and rotated. They also washed and vacuumed my car for me. Karen in the service dept was very helpful.

Overall a great service, very satisfied and my dealer if my choice !!

2011 BMW was experiencing issues with "missing" when accelerating. I took it to BMW in Nashville near 100 Oaks. Daric Carby was helpful and took the needed time to write-up the information and symptoms. He was professional and very knowledgeable regarding BMW products. Within an hour, Daric texted with update and information regarding repairs. Karen Gerow followed up with a loaner car and had the car ready for me to pick-up. Karen is always courteous and willing to go the extra mile to satisfy her customers. The repairs were completed the next day by noon. I returned the loaner and my car was detailed and clean when I picked it up! Karen Gerow and Daric Carby are two reasons my husband and I trust and appreciate the BMW Service Center in Nashville! .

Overall satisfying experience very friendly and courteous staff,nothing to complain about that's the business's fault

Thank you for your service and Karen Gerow is the best! She her a raise!!!

Came in early about 15 minutes before the dealership opened, with the exact used car I wanted to buy in mind. I had done my research and knew the deal that I wanted. I was greeted warmly by the receptionist and met Jeff Pereira as my sales associate. I told him the vehicle I wanted. He personally walked down and brought it to building for me to look at and test drive. The test drive great, very low pressure, and fun. I knew it was the car for my family. I told Jeff I needed top dollar for my trade in to make the deal happen. I had my car appraised and the numbers weren't quite where I wanted them. I asked Jeff to counter offer on my behalf, he fought for me and got exactly what I knew my car was worth. We then ran the numbers through finance, and got my loan almost exactly where I expected. The whole process barely took 4 hours and I was back on the road a little after noon. Jeff is the man!

As always great service at BMW, for repairs as well as purchasing a vehicle.