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BMW Certified Pre-Owned Nashville

(726 reviews)
Visit BMW Certified Pre-Owned Nashville
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday Closed Closed
New (888) 303-4642 (888) 303-4642
Used (888) 338-9293 (888) 338-9293
Service (877) 300-0478 (877) 300-0478

Reviews

(726 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BMW Certified Pre-Owned Nashville from DealerRater.

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Best dealership I’ve ever worked with.

Best dealership I’ve ever worked with. Everybody was so kind and welcoming, Nelly was so kind and knowledgeable. She was honest and fair, highly recommended!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're happy to hear you had such a positive experience with our team! We can't wait to see you again, have a great day.

Went in for a brake fluid change and annual service and

Went in for a brake fluid change and annual service and had a great experience! Ryan W. was incredibly kind and helpful. Great at explaining things and making sure I was aware of all of my options. They even shuttled us to a store nearby while I waited for my car. I will absolutely continue to come back here, as will the rest of my family!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for taking the time to let us know how we did. We hope you have a great day!

I really like this place.

I really like this place. They were hosting a charity event at the time, and it was nice to see the dealership involved in supporting our community. Our sales associate was attentive, his sales manager understood my requests, and the finance manager got me out the door without delay. All in all, the way it should go every time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to let us know how we did. We hope you have a great day!

The entire sales process from building the specs for my

The entire sales process from building the specs for my vehicle to the delivery was seamless and stress free. My sales person, Nelly, was very helpful and kind.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to let us know how we did. We hope you have a great day!

Ty was a huge help in helping me find the perfect car.

Ty was a huge help in helping me find the perfect car. When we made our agreement he also told me the dealership would fix a small scuff on the car for free and he made it happen.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the kind words! Providing top-notch service for all of our guests is our top priority. Come back and see us again soon!

Everything went smooth and was treated with respect.

Everything went smooth and was treated with respect. Will be going back. Thank you ????????? BMW and Mimi of Nashville was great. )recommendation not to have a minimum count to leave a comment)

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to let us know how we did. We hope you have a great day!

Buying experience was excellent , no pressure, our

Buying experience was excellent , no pressure, our salesman Ty Johnson was very informative on the vehicle and patience with making our decision on which model to choose.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to let us know how we did. We hope you have a great day!

I had an absolutely wonderful experience purchasing my

I had an absolutely wonderful experience purchasing my new BMW! From start to finish, the entire process was smooth, professional, and stress free. The team was incredibly kind, attentive, and knowledgeable, answering all my questions and making sure my daughter and myself felt comfortable every step of the way. Everyone I interacted with from the sales staff to the finance department went above and beyond to provide exceptional service. I truly felt valued as a customer, and their enthusiasm made the whole experience even more exciting. Thank you to the entire team for making this such a positive and memorable car buying experience. I love my new BMW and will definitely be recommending this dealership to friends and family!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for taking the time to let us know how we did. We hope you have a great day!

Jacqueline has been my rock for service and my counselor

Jacqueline has been my rock for service and my counselor for purchasing new cars. Three so far in the past year. Sales and service departments are top notch!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to let us know how we did. We hope you have a great day!

Daeja did a fantastic job getting us into the car of our

Daeja did a fantastic job getting us into the car of our dreams. We entered the dealership out of curiosity with no real intention of going with BMW. Daeja and team made a compelling case for us to get a lightly-used 2025 X3. The sales and finance teams were very straightforward and only recommended the services we needed without being pushy. Will definitely be visiting again the next time I'm in the car market!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to let us know how we did. We hope you have a great day!