Tom's Auto Sales

4.3 out of 5 4.3

Reviews

4.3 out of 5 4.3
93 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    February 15, 2020

    Pleasantly surprised at the great selection and amazing customer service received at Tom’s Truck Sales!!! Will tell all our friends and do business with... them in the future! Thank you guys...bought an awesome truck for a decent price as well!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    October 25, 2019

    Recently bought a used car and could not have had a better experience. I would recommend Toms to anyone looking to buy a car. Very friendly staff

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • April 2, 2019

    I went into Tom's to look at a vehicle I saw on line. Drove it and really liked it. Checked on financing but had a hard time getting approved. Went... back to school and my credit wasn't the best. Todd worked hard to find a credit union who would finance me. He didn't give up and I am very thankful for it! The car I had felt like it was about to fall apart. I am now driving a beautiful 2012 Buick Enclave and absolutely love it! Thank you, Todd, for working with me and finding someone to help me out. I am very appreciative.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    October 2, 2019

    We never look forward to the car buying process, but this was different. Not pushy at all. We had a great experience with Todd and would definitely buy... from them again.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 1.0 out of 5
    September 9, 2019

    Bought an 07 Pontiac Torrent and it started overheating the next day. They tried fixing it but it started overheating again 5 blocks from store. They... replaced the head gasket and still didn't fix it. They tried a 3rd time, far as I could tell, the only thing they did was leave the coolant cap loose and a couple hose clamps off. I gave up. I was told they do tune ups at the bare minimum on vehicles they're going to sell. However, It started to misfire to the point that the service engine would flash because there was so much raw fuel in the catalytic converter. Turns out it still has the factory plugs and wires. A 12yr old vehicle and they didn't even change the spark plugs. The most basic part of a tune up. No way a tune up has ever been done. Pay your own mechanic to fully inspect, not just look it over, before buying.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 1.0 out of 5
    April 30, 2019

    Bought a car here for my daughter, not even off the lot for 2 hours and it caught on fire. Got an apology from salesman but not a word from the owner... or even general manager. They are so lucky my daughter was not in the car at the time of it catching fire. Took car back like i never bought it states they would get my daughter in a newer vehicle but only would take a thousand off!!! I am sorry but my daughters life is worth more then a thousand bucks!!!!

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 1.0 out of 5
    April 29, 2019

    I wouldn’t purchase another vehicle from Tom’s Auto again! Yes there is probably some vehicles out there that have nothing wrong with them but good luck!... They do not go through their preowned vehicles worth a xxxx. Just got done doing a tuneup most of my spark plugs were 100,000s out when OEM is 50,000s. They are not looking to make long-term customers they’re just looking to make the dollar. Had a death wobble issue they told me they would fix it and it went to two different shops and they had me take it to but yet nothing to resolve the issue of the death wobble. Yes I bought a used vehicle But I did not pay $18,000 for something that isn’t roadworthy.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    April 25, 2019

    Excellent buying experience. Roger was great to work with, very helpful and knowledgeable. Fast and pressure free. Have purchased several vehicles and... this one of the easiest purchases ever.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    April 12, 2019

    Just purchased 2008 Ford Edge from Toms It’s in the shop now cost of repair is$4000.00 .They said it was a sound truck ! No wonder they push to sell a... us a warranty , They false Advertise-that there vechike are throughly inspection not!!!!!!!!

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    April 12, 2019

    Went in was helped right away test drive a car and came back we discussed and came to agreement and I was in and out fast

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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