Audi North Orlando Hours
At Audi North Orlando, all of our vehicles are clearly marked with our haggle-free best price and our sales associates are commission-free. That means they'll help you find the car that fits you best, not the one that earns them the biggest commission check.
Every vehicle we sell comes with guaranteed peace of mind. Unhappy with your purchase? Take advantage of our market-leading return policy and bring it back within five days or three hundred miles, plain and simple.
When you shop at Audi North Orlando, you won't just experience the simplest way to buy a car in central Florida, you'll also experience what it means to Buy Smart - Be Happy.
"Buy Smart - Be Happy"
Oil, Filter Change
$89.95 and up*
$89.95 and up*
Oil, Filter Change (Premium)
$160 and up*
$149.95 and up*
Read reviews that mention:
BUYER BEWARE...PLEASE READ. North Orlando Audi will NOT stand behind their vehicles nor their subpar service. We had purchased a 2017 BMW X6, 18,863... miles, from North Orlando Audi in October 2018...we were told it was just serviced at Fields BMW in Orlando and no service work was done by Audi. My wife from the first month of getting the car felt like it was sliding and we chalked it up to run flat tires which it has. Fast forward...we took it to our local BMW last week for first service after acquiring, 23,500 miles (not even 5,000 miles on), and my wife brought up the sliding and hard to keep the car on the road...we got a call a few hours later leaving us speechless...it would cost $7,766.77 to fix SIGNIFICANT damage to left axel joint and that the car was not able to leave the shop until then unless it was towed due to "Extreme liability that the car posed on the roadways". They asked us if we had it serviced outside of BMW as they accessed the service records...all two of them from Fields BMW which was routine service. We said no, never...I called North Orlando Audi to see if there were service records, which I spoke with Jesse Ting and he sent me the records that the left rear CV Axel Boot was R/R...Tech, Andrew Bradford. Also "Perform Safety Inspection and report to manager"...Service manager on duty James Powell...so we were lied to when purchasing vehicle that no work was performed at Audi. Braham BMW sent me a picture of a bolt holding the left rear lower control arm by a thread...this could've gone at any time...my wife doesn't drive much, pretty much kids to school and back...I didn't believe, so I went to BMW and they showed me in person. My family was in that car, it was only a matter of time before we were involved in an accident! There was damage to parts which indicated taking a hammer and chisel. The supposed replaced axel joint had the wrong parts associated with it, was installed incorrectly and was leaking all of which needs replacing...it caused the car to ride irregular causing uneven tire wear on all 4 tires and causing alignment completely out of whack and to fight to keep on road. Braham BMW told us the powertrain warranty would not cover any repairs, not because of wrong parts used, nor service was done elsewhere, but because of the quality of work done was so poor and so DANGEROUS that warranty was void. I sent the estimate and pictures to Jesse Ting. Later in the day I receive a call from Shaun Laird, who at the end of the call I learned was the general manager...I expected an apology at least, no, not going to happen. I then asked him for payment of repairs since his service shop/technicians voided the warranty...NO. I asked him to return car and cancel our payments, again NO. I asked him why...why won't he stand behind his car he sold us..."TOO MANY VARIABLES"...why wouldn't he stand behind his service..."TOO MANY VARIABLES" I asked him if his technician was BMW certified...he said "NO, he's Audi certified" He told me he would gladly give me his lawyers information. So I was lied to about work being done...I'm still in awe as why since the car was under warranty by BMW...why didn't they take it there to have work done correctly at no cost. What were they trying to hide? Did they sell me a wrecked vehicle? Did they cause the damage themselves? I'm sick...my wife beside herself having our kids in harms way due to North Orlando Audi. MY VARIABLES...are my family and keeping them safe, North Orlando Audi stole that from us...shame on you Shaun Laird, shame on you North Orlando Audi.
Everyone at this location was absolutely amazing. The sales staff was very friendly and not pushy. They offered us lunch during our vehicle purchase. But... what really sold it for me was that I didn't have to fight for the value of my trade-in. All around they were very far and up front about everything. I'll definitely be back.
My buying experience at Classic Audi was great! The entire staff was friendly and accomodating as well as knowledgeable. I'd deifnitely recommend them... and return to them for a future vehicle.
I want to start off by saying thank you to Phillips Dealership for making our car buying experience so amazing. The customer service we received was hands... down above and beyond anything one would ever expect to receive. I can't praise Jesse the Sales Manager enough. He was such a pleasure since the moment we came in, very personable and a stand up guy! You can tell he has the buyers best interest in mind and we can't thank him enough for being so patient with us. Brandon Cooksey was our salesman from the start and he really helped my husband and I find the car of our dreams with out breaking the bank. Furthermore, he was very patient with us and went above and beyond what is typically expected. I recommend working with him if you're ever looking for a car at that dealership. Overall, a huge shout out and thank you to the best car dealership around. We appreciate them and thank them for everything they did!
This is my first Audi ownership, and I could not be happier with my 2018 Audi Q5 (Prestige Plus trim.) I purchased the Q5 nearly a year ago in July 2018,... at Orlando Audi North, and went in yesterday (June 20 2019) for my annual maintenance, which was included for the first year, and quite minimal with just an oil change and overall car check. The Audi staff at North Orlando are terrific, and I left with not only a very positive car buying experience (no pressure, and final prices are clearly marked - no haggling!), but nearly a year later I am equally impressed with the service as well. My service advisor Amber welcomed me (I had a 2:30pm appointment) and showed me around the waiting room which was quite comfortable and had two levels. I brought my computer with me so could work, check emails, surf web etc, on the complimentary wifi. The service seating area was comfortable and there were plenty of outlets for my electronic devices. Best of all they included complimentary sandwiches and soft drinks with was a huge help coming in without having had lunch. I wasn't expecting my car to come out sparkling clean since I was basically just getting an oil change and checkup, but it was washed, vacuumed etc, and looked brand new! Amber said I could even bring my car by to have it washed anytime, even if I wasn't having service - wow! While having my car serviced, I also saw my Audi salesman from last year, Fred, and he welcomed me back and had a nice chat with me; he even remembered my travel interests from a year ago. The extras this dealership does, the friendly and no-pressure and unassuming staff, and the quality of the Audi product itself will keep me coming back here for years. Thanks Audi North Orlando staff!
Perfection, The customer service is SO far above any experience I have ever had with purchasing a car. My experience there was unbelievable, TOTALLY AWESOME.... My sales man, Brandon C. GREAT, as well as everyone there.
just now This dealerships management is rude, disrespectful, and sold me a defective brand new Audi 2018 Q5 Premium Plus. The manager yelled and screamed... at me for expressing how I felt as a buyer that 2 separate service repairs to fix the front grill because of a manufacturer defect. He said take it to another dealer or call Audi he would not fix my car again. Wordt company representation of a product sold to me I have ever had in my life. Shaun belongs selling used cars not high end cars to high net wortg individuals. I am beside myself. NEVER BY A VEHICLE FROM THIS DEALERSHIP. THEY DONT STAND BEHIND THERE PRODUCT OR REPRESENT AUDI AS A PREMIUM DEALERSHIP
I have had multiple service advisors and dealt with the manager Mike on multiple occasions and they are all amazing!!! I've already owned 2 Audi's in 2... years and the reason I've gone back and will keep going back is due to the service department!!! They are outstanding. They treat their customers with respect and are over the top accommodating!!! Can't say enough good things about them and I never write reviews. The service team was why I switched away from our local BMW dealership. Hands down the best service team I've ever dealt with!!!
Thanks for not being helpful at all Jeff Ambrosini. We took a courtesy car while my wife's car was being serviced for a recall and oil change. While we... had the courtesy car we discovered a screw in the tire. When we returned the car after installing the spare tire we were charged nearly $300 for the tire. The least the could have done for a loyal customer and the unexpected inconvenience would have been to give us the wholesale price for the tire and labor.
Just recently had to have four tires put on our Audi TT, from the time I pulled in to the time the vehicle was ready it was nothing but great friendly... service from Brian Lily and Chris. I have been coming for service for 5 years and it is always the same excellent Professional friendly Service. Thank you. Michelle & Gary