Reviews
Very friendly very knowledgeable very pleasant to deal
Very friendly very knowledgeable very pleasant to deal with Lee Dearborn was fabulous Great salesman kept everything simple
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
James, thank you for sharing your experience with Lee! We are grateful for your feedback, and we will be sure to pass it along. We hope to welcome you back to Koons White Marsh Chevrolet in the future. Safe travels!
As always Brian was helpful, reliable, and easy to work
As always Brian was helpful, reliable, and easy to work with. Koons is a great place to take care of our vehicles
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with Brian and the team! We appreciate your business, and we'll see you next time at Koons White Marsh Chevrolet! Safe travels!
Brian was very helpful in helping me to get some
Brian was very helpful in helping me to get some warrantee work done on my Suburban,
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for stopping by to leave Brian and Koons White Marsh Chevrolet a wonderful review!
Pleased that they warrantied our Catalytic converter.
Pleased that they warrantied our Catalytic converter. The process was straightforward. We will continue having our Fleet serviced there.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad the process was smooth! Thank you for choosing us, and we look forward to servicing your fleet in the future. We look forward to working with you again at Koons White Marsh Chevrolet!
Service department employees were Courteous and
Service department employees were Courteous and knowledgeable. Service was completed in less time than was estimated.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are glad to hear our team got the job done so efficiently. Thank you for choosing Koons White Marsh Chevrolet!
I had a problem after I got my tires replaced but it was
I had a problem after I got my tires replaced but it was taken care of by Courtney in a timely manner thanks.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback! Courtney was happy to help resolve your concerns, and we'll be sure to share your kind words with her. See you next time at Koons White Marsh Chevrolet!
It just took a lot longer than I expected,.
It just took a lot longer than I expected,.they did not fill all my fluids in the truck they had to take it back.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback. We apologize for the delay and any inconvenience caused. We’ll address this with our team to ensure it doesn’t happen again. We hope to better serve you next time. Safe travels from all of us at Koons White Marsh Chevrolet!
Brian was great he returned my email promptly and made
Brian was great he returned my email promptly and made sure everything was ready when I arrived for my appointment to have my tire replaced.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are so glad Brian made the process seamless for you. Thank you for choosing Koons White Marsh Chevrolet! See you next time!
1st time at Koons Service Ctr.
1st time at Koons Service Ctr. Great experience, our Service Advisor, Nicholas was so helpful and had an upbeat personality. We had no issues whatsoever.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's wonderful to hear that your first experience at Koons White Marsh Chevrolet was so positive! We'll be sure to pass along your kind words to Nicholas and the rest of our team. We look forward to assisting you again!
Awesome, professional, clean, no pressure to purchase,
Awesome, professional, clean, no pressure to purchase, great atmosphere, from purchase to delivery great experience.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your five-star feedback with the Koons White Marsh Chevrolet team! It's wonderful to hear that you had a seamless and pressure-free experience from start to finish. Safe travels ahead!