Heritage Toyota Catonsville

Great experience. Would go to again. Nice, friendly, knowledgeable about the products. Willing do do what was necessary.

Words do not do justice to the value of David Day. He is an expert, gentleman and will become a trusted friend. He goes out of his way to find the exact vehicle you want and need and gets the best price for it. I send him a dozen new clients every year and they all rave about his service.

I walked in without even considering the fact that I would by a car I came in just to window shop but derek managed to convince me and show me of the best deals I’ve gotten across 5 dealerships. Everything went smoothly thru him and the whole process was accommodating.

Overall the process was very smooth and were pleased with the outcome. We are pleased with the car especially my husband!

Derrick was very helpful in getting me the best deal I could even if it was a bit tough initially he made sure I got what I wanted

Derrick was very helpful and patient.Was kind enough to shop around to get me cheap insurance

Everyone I spoke to was friendly and made me feel comfortable. I never felt pressured or harrassed. They really worked with me to get me the car that I wanted in my budget

Brittany Alexander ! Goes above and beyond ! I highly recommend this dealership for all your needs!

Alexandra was knowledgeable and helpful in handling our car rental. She was responsive and easy to work with. Thank you!

This dealership is very slimy. Be careful purchasing here. They breached our contract. They sold me grand highlander hybrid, i put 5k down and signed everything. Later they told me they have a first purchaser already and they cant negotiate out of the car. When i signed the paperwork, they didn't give me the copy, so i had to ask them via email to send me breakdown of my contract. Very very slimy, also when you go to the finance manager, make sure to read everything. The finance manager assigned to me, was trying to not be as clear as possible for the warranty prices. I asked for each price, he said everything so fast. So i asked, 5k for the whole warranties? He nodded, When i re-read the contract it was around 10k of warranty. I went back next business day to remove the warranty. I was told we can remove it when the car arrives. He said"I'll work with you" but you can sense the frustration. Slimy dealership. Do not buy from here.