Reviews
Great service at this place they were quick and did a
Great service at this place they were quick and did a great job Jay always is hard working and very professional
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Nothing or Know one in life is perfect Mr.
Nothing or Know one in life is perfect Mr. Norman was extremely kind and considerate and very professional excellent customer service skills 👏.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for reviewing Koons Baltimore Ford! It was so kind of you to share your experience, Alfonzo.
The car buying experience was so smooth.
The car buying experience was so smooth. We traveled an hour and a half to check out the car. Jordan had the car ready for us and we were test driving it within minutes of arriving. Jordan was very open, nice and made our experience wonderful.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We appreciate your business and your review! Thanks from the Koons Baltimore Ford Team, Greg!
Great customer service!
Great customer service! Great service from the service department! Prompt service per my scheduled appointment. Thanks Jay!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Will, we appreciate your feedback! It's fantastic to hear that Jay and our service team provided prompt and excellent service. Thank you for choosing Koons Baltimore Ford! Safe travels!
They car buying experience was very smooth.
They car buying experience was very smooth. That deal was very accommodating. The salesman was very courteous and helpful. It was an excellent experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Mike, we are pleased to hear that everything went so smoothly. Thank you for choosing Koons Baltimore Ford and for sharing your five-star feedback!
customer setvice was open and friendly.
customer setvice was open and friendly. repair was done promptly and wirh my needs in mind. had to return when part came in repair was completed winthin 30 minutes
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear you enjoyed the swift and friendly service! Thank you from all of us at Koons Baltimore Ford.
Koons has a very organized repair shop.
Koons has a very organized repair shop. They have good employees that can get your vehicle into service and complete the work in a timely manner. Five ⭐️ stars on the job!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with our team! We appreciate your business and hope to see you again at Koons Baltimore Ford!
First time buying at Koons Joe was my salesman.
First time buying at Koons Joe was my salesman. It was a very seamless sale I would recommend seeing him for your next purchase
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mark, thank you for choosing Koons Baltimore Ford and for recommending Joe! Enjoy your new purchase! Safe travels!
I have been to koons for many years I have bought 4
I have been to koons for many years I have bought 4 new cars i will always be back especially if I have someone like Logan as my sales person
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your loyal business and continued support of Koons Baltimore Ford! We're glad Logan made your experience positive. Looking forward to serving you for many years to come!
Jay , I sincerely thank you for.
Jay , I sincerely thank you for. I enjoy coming to Koons Ford for the morning out. Even talking with staff, waiting customers and having my automobile serviced is all worth while. Personally when I see your face I know that I am going to be taken care of, not down playing any other service representative but you have been taken care of me for (2) Ford F 150 vehicles that I have brought from Koons. That is some history. Thank you sir , I appreciate your service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Ocei, thank you for your fantastic review of Jay and the team! We truly appreciate your loyalty and your kind words for Jay and our team mean the world to us. We look forward to seeing you again at Koons Baltimore Ford!