Reviews
I really want to encourage anyone considering his...
I really want to encourage anyone considering his dealership to stay far away Before they sell you the car they are really nice Once they have sold you the car they are really bad
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Internet Sales
Yasmeen did a great job helping my wife an I find the right Volvo. We knew what we wanted, but Yasmeen made sure we considered all of the different variables and told us which specific versions were available. She helped us get into our vehicle incredibly quickly, made sure to answer any questions we had, and even helped us get the car cleaned and fixed when we had a terrible coffee spill less than 24 hrs after picking it up! The best part is that she did all of this for us without us needing to come to the dealership except to pick up and drop off the car. She is very accessible, knowledgeable, and polite. Highly recommend working with her, as well as with the rest of the great staff at Kundert Volvo.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Diligent engagement, followup and flawless execution from...
Diligent engagement, followup and flawless execution from start to finish. Made the entire process enjoyable, which for buying (or leasing) a car is certainly refreshing.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I had an excellent experience at Kundert Volvo. Bernie...
I had an excellent experience at Kundert Volvo. Bernie was very knowledgeable and got me into the XC40 that I wanted for a great price.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Friendly, Knowledgable, and Fair
This is my third Volvo purchased through Ralph and Nick. Unlike other dealerships, the buying process is always hassle-free and I always leave with a great car and the peace of mind of knowing that I was treated friendly and received a great deal. The service department is also second to none.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Bernie was just so delightful and knowledgeable about...
Bernie was just so delightful and knowledgeable about selling cars and Volvo’s especially! He was fast, proficient and super friendly! I would recommend him to everyone! Thanks Bernie!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Our experience at Kundert Volvo, especially with Bernie...
Our experience at Kundert Volvo, especially with Bernie was amazing! We highly recommend this dealership! And asks for Bernie... he’ll take great care of you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Experience
I recently leased a XC40 from Kundert and was very pleased with my overall experience. Nick Truncellito, my salesman, was exactly what I wanted in a salesman. He was knowledgeable, courteous and not pushy. Nick deals in the facts, doesn't try and force you into a decision and took me at my word. I asked him to get me the "real price the first time" and he did just that. I have bought and leased many cars in the past and this was by far the most pleasant experience I have had. To those with not perfect credit-Nick and the GM went above and beyond to make sure that I was approved by the bank. My credit is fair but I have a decent income. They did what they had to do to make sure that I left with the car that I wanted at a fair price.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I am very thoroughly pleased with the staff. The place is...
I am very thoroughly pleased with the staff. The place is very cozy. Bernie was very nice , helphfull and knowledgeable. I would highly recommend Bernie to anyone.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Incredible Customer Service from Top down!
In addition to providing great service on my 2017 XC90, Service Manager Mike Mazzaro Sr. (as well as his son, Mike Jr. Service tech) is an experienced, responsible and incredibly helpful Manager. I recently had an accident with my Volvo C70 convertible and brought it to Kundert Volvo in Hasbrouck Heights. Mike Sr. guided me through the process in a seamless, stress free manor. He gave me proper advisement and made sure he was in contact with me on a regular basis. We have had nothing but good experiences since going to Kundert. Loyalty and concern for the customer are always what you will experience here. In fact, when one of the owners, Erin Kundert heard about my accident, she came over to the service department to check on things and personally assured me that my car would be returned looking like new. It was a promise kept! Thank you Erin, Mike Sr., Mike Jr. and the entire Kundert Volvo team!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
