Reviews
Spencer and the dentist helped me with my paperwork work we’re so efficient and explained everything. It is so completely more positive than any other dealership I’ve worked with. I highly recommend Right Toyota
Spencer and the dentist helped me with my paperwork work we’re so efficient and explained everything. It is so completely more positive than any other dealership I’ve worked with. I highly recommend Right Toyota
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words! We’re thrilled Spencer and the team could make your experience smooth and positive. Your recommendation means a lot, and we’re glad Right Toyota stood out from the rest! Regards, Jason Murdoch Customer Relations [email protected]
We recently purchased a new car from Right Toyota. My wife and I found everyone we came in contact with to be extremely kind and helpful. The Head of Finance and the Finance Manager, whose names I wish I had written down (Jimmie and Kent), actually assisted us in financing our vehicle, along with great service from our salesman, Jay Jackson, and Allison, who assisted him. I’ve had a relationship with Toyota that spans decades, and I’ve typically worked with one dealership. However, due to the care, diligence, and desire to place us in the car we wanted, they have earned our respect, trust, and future business. I highly recommend Right Toyota. We drove from Tucson, over two hours away, to do business with them, and it was well worth it. Update: We just purchased another vehicle from Right Toyota on March 14th 2026. As expected, Allison Howell and Kent Thompson exceeded our expectations. Their commitment to exceptional customer service and satisfaction is extraordinary. I cannot recommend going to Right Toyota enough. If you need a vehicle, Right Toyota has it and is really the only place you’ll be treated fairly and well.
We recently purchased a new car from Right Toyota. My wife and I found everyone we came in contact with to be extremely kind and helpful. The Head of Finance and the Finance Manager, whose names I wish I had written down (Jimmie and Kent), actually assisted us in financing our vehicle, along with great service from our salesman, Jay Jackson, and Allison, who assisted him. I’ve had a relationship with Toyota that spans decades, and I’ve typically worked with one dealership. However, due to the care, diligence, and desire to place us in the car we wanted, they have earned our respect, trust, and future business. I highly recommend Right Toyota. We drove from Tucson, over two hours away, to do business with them, and it was well worth it. Update: We just purchased another vehicle from Right Toyota on March 14th 2026. As expected, Allison Howell and Kent Thompson exceeded our expectations. Their commitment to exceptional customer service and satisfaction is extraordinary. I cannot recommend going to Right Toyota enough. If you need a vehicle, Right Toyota has it and is really the only place you’ll be treated fairly and well.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for sharing your experience! We’re thrilled that our team—Jay, Allison, Jimmie, Kent, and the rest—was able to make your visits from Tucson so worthwhile. Your trust, loyalty, and kind words mean the world to us. We’re honored to be your go-to dealership and can’t wait to continue serving you for years to come! Regards, Jason Murdoch Customer Relations [email protected]
It’s all about the salesman went in for service and left with two new cars. Totally unexpected. Jay was a true pro and even stayed late to set up and show the features. Loved the cars they are everything I never knew I wanted. Thanks to jay and the crew at right Toyota for a fast professional experience. These are my 5th and 6th cars from right Toyota and certainly not my last.
It’s all about the salesman went in for service and left with two new cars. Totally unexpected. Jay was a true pro and even stayed late to set up and show the features. Loved the cars they are everything I never knew I wanted. Thanks to jay and the crew at right Toyota for a fast professional experience. These are my 5th and 6th cars from right Toyota and certainly not my last.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We’re so glad to hear about your fantastic experience, Ted! Jay truly goes above and beyond, and it’s wonderful to know you’re enjoying your new cars. Thank you for being a loyal customer; we look forward to serving you again in the future! Regards, Jason Murdoch Customer Relations [email protected]
Was suppose to get a call at 9:30 this morning to verify you had a RAV4 on the ground to see and test drive before I drove an hour from Buckeye. Didn't get a call. I called and left a message but decided to go anyway. Got a call back when I was 20 minutes out saying the vehicle was still available. 5 minutes later I get a call saying, sorry the car was sold this morning. How is that for some really fine communication? Totally a waste of time, and gas. I will figure out seeing the RAV4 at another dealership and go from there. Thanks for really nothing.
Was suppose to get a call at 9:30 this morning to verify you had a RAV4 on the ground to see and test drive before I drove an hour from Buckeye. Didn't get a call. I called and left a message but decided to go anyway. Got a call back when I was 20 minutes out saying the vehicle was still available. 5 minutes later I get a call saying, sorry the car was sold this morning. How is that for some really fine communication? Totally a waste of time, and gas. I will figure out seeing the RAV4 at another dealership and go from there. Thanks for really nothing.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
I took my 2001 Toyota Highlander to Right Toyota of Scottsdale. The service manager, Danny Vick, could not have been more comforting. He and Cody kept me informed of all of the issues along the way and never tried to add extra service or parts that weren't needed. My next car will be another Toyota and the only place I will ever have service done is at Right Toyota of Scottsdale.
I took my 2001 Toyota Highlander to Right Toyota of Scottsdale. The service manager, Danny Vick, could not have been more comforting. He and Cody kept me informed of all of the issues along the way and never tried to add extra service or parts that weren't needed. My next car will be another Toyota and the only place I will ever have service done is at Right Toyota of Scottsdale.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re so glad to hear about your positive experience with Danny and Cody! Providing honest and transparent service is our priority, and it’s wonderful to know you felt supported. We look forward to welcoming you back for your next vehicle! Enjoy your Highlander! Regards, Jason Murdoch Customer Relations [email protected]
By far one of the worst experiences I’ve ever had when trying to buy a car. I expressed serious interest in a vehicle I found last month, but due to a complete lack of follow-up or response from Right Toyota, the car ended up being sold. That alone was frustrating, but the experience somehow managed to get worse. Today alone, I’ve been calling every few hours — a total of about 8 hours spent trying to get basic information — and I still have not received the itemized document I requested. Despite repeatedly making it clear that I am a ready-to-buy customer with a pre-approval in hand and prepared to finalize the purchase as soon as possible, I received absolutely no meaningful communication for an entire day. What’s even more disappointing is being told that they prioritize in-person customers, as if a serious buyer who isn’t physically at the dealership is somehow less important. That mindset is outdated and unprofessional, especially when I made it clear I was ready to move forward immediately. I am highly unsatisfied and extremely disappointed with how Right Toyota handles a serious buyer simply because I wasn’t standing in the showroom. If you value your time and want to work with a dealership that actually communicates and respects ready customers, please stay away and take your business elsewhere. I strongly recommend looking at other dealerships, as this is the WRONG Toyota dealership!
By far one of the worst experiences I’ve ever had when trying to buy a car. I expressed serious interest in a vehicle I found last month, but due to a complete lack of follow-up or response from Right Toyota, the car ended up being sold. That alone was frustrating, but the experience somehow managed to get worse. Today alone, I’ve been calling every few hours — a total of about 8 hours spent trying to get basic information — and I still have not received the itemized document I requested. Despite repeatedly making it clear that I am a ready-to-buy customer with a pre-approval in hand and prepared to finalize the purchase as soon as possible, I received absolutely no meaningful communication for an entire day. What’s even more disappointing is being told that they prioritize in-person customers, as if a serious buyer who isn’t physically at the dealership is somehow less important. That mindset is outdated and unprofessional, especially when I made it clear I was ready to move forward immediately. I am highly unsatisfied and extremely disappointed with how Right Toyota handles a serious buyer simply because I wasn’t standing in the showroom. If you value your time and want to work with a dealership that actually communicates and respects ready customers, please stay away and take your business elsewhere. I strongly recommend looking at other dealerships, as this is the WRONG Toyota dealership!
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
The staff was very friendly! If you stop by Right Toyota ask for Nelson, he was very helpful
The staff was very friendly! If you stop by Right Toyota ask for Nelson, he was very helpful
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
It’s wonderful to hear about your positive experience! Nelson is indeed an asset to our team, and we’re glad he could assist you. Your kind words about our staff mean a lot to us. We look forward to welcoming you back! Regards, Jason Murdoch Customer Relations [email protected]
I was lucky to have Nelson Pavón's advice for the purchase of my car and at this moment I feel that it is the best purchase I have made since he is a great advisor who does not omit efforts so that his customers are satisfied with the purchase.
I was lucky to have Nelson Pavón's advice for the purchase of my car and at this moment I feel that it is the best purchase I have made since he is a great advisor who does not omit efforts so that his customers are satisfied with the purchase.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're so glad to hear about your positive experience, Marisol! Nelson truly goes above and beyond to ensure our customers are happy with their purchases. Enjoy your new car, and thank you for sharing your thoughts with us! Regards, Jason Murdoch Customer Relations [email protected]
I was lucky to have Nelson Pavón's advice for the purchase of my car and at this moment I feel that it is the best purchase I have made since he is a great advisor who does not omit efforts so that his customers are satisfied with the purchase.
I was lucky to have Nelson Pavón's advice for the purchase of my car and at this moment I feel that it is the best purchase I have made since he is a great advisor who does not omit efforts so that his customers are satisfied with the purchase.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
It’s wonderful to hear about your positive experience with Nelson! Our team is dedicated to ensuring every customer feels satisfied with their purchase, and it’s great to know that his efforts made a difference for you. Enjoy your new car! Regards, Jason Murdoch Customer Relations [email protected]
I bought a used Tacoma 24 for my son. Nelson Pabon was my sales man. He was very polite and helpful showing us all the options and finding a car that fits in our budget and needs. Kevin, the finance manager, was also great, quick and knowledgable.
I bought a used Tacoma 24 for my son. Nelson Pabon was my sales man. He was very polite and helpful showing us all the options and finding a car that fits in our budget and needs. Kevin, the finance manager, was also great, quick and knowledgable.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We’re so glad to hear about your positive experience with Nelson and Kevin! It's wonderful that they were able to help you find the perfect Tacoma for your son. Thank you for sharing your journey with us; we wish you both many happy adventures ahead! Regards, Jason Murdoch Customer Relations [email protected]