Reviews
Great Experience
Shane and "Dr. Pepper" made the experience enjoyable. They worked with us and helped get the deal we were looking for. I will look for these two when I make my next purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Shawn, we're happy to hear you had such a positive experience with our team! Please let us know if you have any additional questions about services you received and thank you again for choosing Stevens Creek Subaru!
Great service
Everything was well organised, the buying process was quick. And most importantly our salesperson Taz was Super nice and very attentive to what we asked for and answered all our questions.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, it is great to hear everything was done quickly and to your satisfaction. Please let us know if you have any additional questions about services you received and thank you again for choosing Stevens Creek Subaru!
AC warranty service
Air conditioner warranty service handled well without appointment. I know they did the best they could but I wish it wasn’t such a lengthy process.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Marjorie, we appreciate you taking the time to give us your feedback. If you have further questions, please give us a call at your earliest conveniences so we may be able to assist you. Thank you, and we hope you will consider us again in the future.
Great
Friendly, timing was right on. Couldn’t have asked for a better experience. They called before their estimated time to say my vehicle was ready and everything was great when I arrived
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Blake, we are very happy to have provided you with such a positive experience. Thank you and we hope to be of service to you again!
Buying a car doesn't have to be painful
Aydin Fattahe who served us was straight forward and did not play games with us. We appreciate an honest no gimmick transaction. He also helped us familiarize with the various features of the car we bought.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen, Kwan. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!
Respectful sales and finance personnel.
Respectful personnel. No high pressure tactics; just information. I was in and out a few times while comparing competitor's models. The test drive and the low key, open invitation to compare and come back sold me.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Linda, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Recall air bag
Much better than last time. The previous time was negative star if I could give one. Rude, unprofesionnal staff. This time around, Cedric J was helpful, proactive and professional. The new assnt manager, Kevin, was pleasant and hekpful.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Arvind, thank you for taking the time to leave a review for us at Stevens Creek Subaru. We're happy we could meet your expectations. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Honest folks. Did a great job, excellent pricing.
Good price. Did what was promised. No pressure. Nice dealership with fast service. Very knowledgeable sales people. Go overboard to make a deal happen
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Nancy, thank you for your high star rating. We're happy to see that your experience with us was excellent! Safe travels!
Friendly people, good service
The people were friendly and helpful. The purchase process was fairly easy although somewhat long. I also appreciated the fact that my salesperson was available to answer all my questions when I called.
- Customer service 4.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Tanya, we really appreciate your great feedback! We want all our customers to feel this way when leaving our dealership!
Great customer service
Customer service was top notch all thanks to Taz Azim. He took great care of us and made it super easy to find the perfect Outback. Taz has also been reaching out to us to see how we are enjoying the car and to me that's a great sales man.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Maria, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help. We hope to see you again soon!