Reviews
Great service
The agent was Very patient and customer friendly. Service agent very clearly explained the features of car. Buying process took bit long but very amicable throughout even after hours
- Customer service 4.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Subaru Outback 2019
Excellent sales rep Taz - nice, easygoing, helpful, and patient. Did not try to push things I did not need. Best car buying experience I’ve ever had.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Joshua, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help. Safe travels!
New Tires
The tire replacement and alignment were done within the 2-3 hours specified. I am very happy to have a new set of tires on the vehicle!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent sales
Dennis and the sales manager made the deal happen. They where excellent! Dennis also made sure that he delivered my car with excellent service and understanding.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Scheduled service
Service was performed as requested and completed when committed. The staff was personable, easy to deal with and delivered as promised.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Kenneth, we're happy you found our staff to be so supportive during your experience here at Stevens Creek Subaru. Safe travels!
Subaru Car Care
Employee's are always knowledgeable and very helpful when I come into have my Car serviced and complete Warranty work on my car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback!
New battery
Dealing with German Hernandez is always a pleasure. He remains unfailingly cheerful, helpful and reflects well upon the Subaru dealership at Stevens Creek. Others behind the service desk are the same, even under pressure. Whatever the circumstance, they try their best to accommodate the clients wishes.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Anabel
I liked that Cedric was able to help me with the process of the recall on my Subaru Impresa. He made helped to get a loaner while the technicians were fixing my car. Thank you Cedric!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Very Happy with Service
It was easy to book an appointment online on the day and time that worked best for me. The service manager helped me as soon as I arrived. Service was quick and reasonably priced. Your location makes it easy to have lunch and shop while the car is being serviced.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Straightforward service manager
Work to be done was clearly identified up front and performed as planned. Everyone I spoke with was friendly and courteous.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase