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O'NEIL GMC

(688 reviews)
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Sales hours:
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Sales Service
Monday 9:00am–8:00pm 8:00am–5:00pm
Tuesday 9:00am–8:00pm 8:00am–5:00pm
Wednesday 9:00am–8:00pm 8:00am–5:00pm
Thursday 9:00am–8:00pm 8:00am–5:00pm
Friday 9:00am–8:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed

Reviews

(688 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of O'NEIL GMC from DealerRater.

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They were great which is why we have used this firm since

They were great which is why we have used this firm since prior to 1990.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your kind words! We’re happy to hear you’ve been a loyal customer of O'Neil GMC since before 1990. Your continued support means a lot to us, and we look forward to serving you for many more years to come. Please come and see us again soon! Sincerely, O'Neil GMC Team

This dealership sucks.

This dealership sucks. Terrible customer service, rude and unwilling to help Go to Faulkner down the road

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Thank you for sharing your experience with us. I understand that customer service is crucial, and I appreciate your feedback. Unfortunately, based on the name you have provided in this post, we are unable to find any customer information in our system or visit to our location. So, if you would please, reach out to me directly, and I would be happy to discuss this further with you. We are committed to enhancing our customer experience and hope to have the opportunity to assist you better in the future. Sincerely, Kevin O'Neil, General Sales Manager [email protected]

Excellent and prompt service every time I come into the

Excellent and prompt service every time I come into the dealer for service or purchasing a new or used car I would recommend this dealer to others

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your kind words, Joseph! We’re thrilled to hear that you consistently experience excellent and prompt service at O'Neil GMC. Your recommendation means a lot to us. We look forward to serving you again in the future! Sincerely, O'Neil GMC Team

I would like to sincerely thank Mike Cecconi for the

I would like to sincerely thank Mike Cecconi for the incredible help with choosing my truck. He made the entire process simple, fast, and very comfortable. Mike carefully listened to all of my requirements and preferences and found the truck that perfectly matched everything I was looking for. It?s clear that he is a true professional when it comes to trucks and larger vehicles. Every question was handled quickly, clearly, and at the highest level. I highly recommend Mike to anyone looking for honest, professional, and top-quality help when choosing a vehicle.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for your kind words, Pavlo! We’re thrilled to hear about your positive experience with Mike at O'Neil GMC. It’s great to know that he was able to assist you in finding the perfect truck that met all your requirements. We appreciate your recommendation and look forward to helping you again in the future. Enjoy your new truck! Sincerely, O'Neil GMC Team

As usual with O'Neil GMC, everyone is friendly and top

As usual with O'Neil GMC, everyone is friendly and top notch professionals. They know their product and conduct their business in a way that earns your trust and ensures you are comfortable through the entire process. I haven't found or seen another dealership that operates with this level of integrity and one I'd rather do business with.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for your wonderful review, Steve! We truly appreciate your kind words about our team at O'Neil GMC. It's fantastic to hear that you feel comfortable and trust our professionals during your experience. We take pride in our integrity and dedication to our customers, and we're grateful for your support. We look forward to serving you again in the future! Sincerely, O'Neil GMC Team

Pleasure to deal with good people.

Pleasure to deal with good people. Service is good and the service people are very nice. Made an appointment and they took my truck in before my time.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your wonderful review, Evan! We’re delighted to hear that you had a great experience with our team at O'Neil GMC. It’s always our goal to provide excellent service, and we're glad we could accommodate your appointment. We look forward to seeing you again soon! Sincerely, O'Neil GMC Team

The dealership was fantastic to work with and the entire

The dealership was fantastic to work with and the entire experience was top notch from start to finish. They worked very hard to ensure I got the best deal and were very patient through the process. I cannot be more grateful.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you, Lawrence, for your wonderful review! We're thrilled to hear that your experience at O'Neil GMC was top-notch from start to finish. Our team works diligently to provide the best deals and support, and your gratitude means the world to us. We look forward to seeing you again in the future! Sincerely, O'Neil GMC Team

Very Professional and Friendly.

Very Professional and Friendly. They made the buying process very enjoyable and efficient! I will be a repeat customer and I recommend anyone looking for a car to give them a call.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your wonderful feedback! We’re thrilled to hear that you found the buying process enjoyable and efficient at O'Neil Buick GMC. We appreciate your recommendation and look forward to welcoming you back as a repeat customer. If you need anything in the future, don't hesitate to reach out! Sincerely, O'Neil Buick GMC Team

Easy transaction again!

Easy transaction again! - the staff is very friendly, like family. this has been our dealership for over 15 years, have recommended them to friends and family.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your kind words, Judith! We're thrilled to hear that you've had another easy transaction with us at O'Neil Buick GMC and that you consider our staff as family. Your loyalty over the past 15 years means the world to us, and we sincerely appreciate your recommendations to friends and family. We look forward to serving you again in the future! Sincerely, O'Neil Buick GMC Team

Since buying the car, which was a breeze, every service

Since buying the car, which was a breeze, every service appointment I have had has been fantastic, on time, short wait time, I have never had to call about the same problem or an additional problem stemming from the original. I have recommended your dealership quite often

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you, Kathleen! We’re thrilled to hear that your experience at O'Neil Buick GMC has been consistently fantastic. It’s great to know that our service team has met your expectations with timely appointments and effective resolutions. We appreciate your recommendations and look forward to serving you again in the future! Sincerely, O'Neil Buick GMC Team