Reviews
Dillan Valles was awesome. Very knowledgeable and great customer service. Dillan and his team helped me make a good financial decision. I would recommend this dealership because they are on top of it. Thanks Dillan
Dillan Valles was awesome. Very knowledgeable and great customer service. Dillan and his team helped me make a good financial decision. I would recommend this dealership because they are on top of it. Thanks Dillan
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi David, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 GMC Westside! Thanks again for the recommendation, and have an amazing day!
Our salesperson Austin Bailey was exceptional. He was very professional, knowledgeable, outstanding, polite, and patient. Our overall experience was great, and hassle free. We were very satisfied with the purchase price.
Our salesperson Austin Bailey was exceptional. He was very professional, knowledgeable, outstanding, polite, and patient. Our overall experience was great, and hassle free. We were very satisfied with the purchase price.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jose, thank you for your wonderful review! We’re thrilled to hear that Austin provided you with exceptional service and made your experience hassle-free. At Group 1 GMC Westside, our team strives to provide our customers with knowledgeable and professional assistance. We appreciate your feedback and look forward to seeing you again! Enjoy your new purchase! Sincerely, The Shamaley Buick GMC Team
Very helpful and very professional they always made sure I was taken care of my car
Very helpful and very professional they always made sure I was taken care of my car
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful feedback! We’re thrilled to hear that you found our team at Group 1 GMC Westside helpful and professional. Your satisfaction is our priority, and we’re glad we could take care of you and your car. We look forward to seeing you again soon! Sincerely, The Shamaley Buick GMC Team
Wife and I had a good experience purchasing our Canyon from this dealership. And their service department has been exceptional. Right after buying the truck we had a really unusual service issue. The service department immediately set us up with a rental car for a week while the truck was repaired. Even though this dealership is 40 miles away from us, it?s not a problem for us to continue using the service department for routine oil changes.
Wife and I had a good experience purchasing our Canyon from this dealership. And their service department has been exceptional. Right after buying the truck we had a really unusual service issue. The service department immediately set us up with a rental car for a week while the truck was repaired. Even though this dealership is 40 miles away from us, it?s not a problem for us to continue using the service department for routine oil changes.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your wonderful review, Robert! We're thrilled to hear that you and your wife had a great experience purchasing your Canyon from our dealership. It's fantastic that the service department could assist promptly with your unusual service issue and provide a rental car during the repair. We appreciate your continued trust in our service department for routine oil changes, even from a distance. We look forward to seeing you both again soon! The Shamaley Buick GMC Team
Very good service It was a pleasure working with them. They worked professionally and quick.
Very good service It was a pleasure working with them. They worked professionally and quick.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.
Excellent customer service. Martin did a great job communicating work done on my vehicle. Oscar explained service necessary and answered all of my questions. Would come back!
Excellent customer service. Martin did a great job communicating work done on my vehicle. Oscar explained service necessary and answered all of my questions. Would come back!
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review, Carlos! We’re excited to hear that you had an excellent experience at Group 1 GMC Westside. It's great to know that Martin and Oscar provided you with top-notch communication and service. We look forward to welcoming you back for your next visit! Sincerely, The Shamaley Buick GMC Team
My salesman was very friendly and did everything he could to get us as many discounts as possible. They did not detail my car though as they told me they would. The atmosphere seemed more business than welcoming.
My salesman was very friendly and did everything he could to get us as many discounts as possible. They did not detail my car though as they told me they would. The atmosphere seemed more business than welcoming.
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- 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your feedback and for recognizing your salesperson’s efforts. We apologize that your vehicle was not detailed as promised and understand how that impacts your experience. We will address this internally and work to improve both delivery and overall atmosphere. We hope to welcome you back for a more polished experience.
Charlie was the best and most kind person to work with. He really made sure I was comfortable with the vehicle and answered all my questions about it as well. I’ve never had an experience like I did at this dealership. It was a fast, easy, and most friendly experience.
Charlie was the best and most kind person to work with. He really made sure I was comfortable with the vehicle and answered all my questions about it as well. I’ve never had an experience like I did at this dealership. It was a fast, easy, and most friendly experience.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we're happy to hear you had such a positive experience with Charlie. If you have any further questions, please give us a call. We're always happy to help!
Group 1 GMC gave us great service and great attitude. Great people all around, they made sure we got a great deal and got us into our dream vehicle.
Group 1 GMC gave us great service and great attitude. Great people all around, they made sure we got a great deal and got us into our dream vehicle.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
It is a good dealership. They are friendly and will answer any questions you have. They will work with you to get the deal you want.
It is a good dealership. They are friendly and will answer any questions you have. They will work with you to get the deal you want.
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- 4.0
- Does recommend this dealer
- Shopped for a used car
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.