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Sales 9:00 AM - 8:00 PM
Service 7:00 AM - 6:00 PM
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 8:00 PM
Wed 9:00 AM - 8:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 8:00 PM
Sat 9:00 AM - 6:00 PM
Sun 12:00 PM - 5:00 PM
Mon 7:00 AM - 6:00 PM
Tue 7:00 AM - 6:00 PM
Wed 7:00 AM - 6:00 PM
Thu 7:00 AM - 6:00 PM
Fri 7:00 AM - 6:00 PM
Sat 7:30 AM - 5:00 PM
Sun Closed

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Reviews

4.8
1035 lifetime reviews. Includes reviews of Richmond Ford West from DealerRater.com
  • Excellent

    Purchased a 2016 Ford Explorer. Sales people were very helpful and made the buying experience a pleasure. I elected to purchase the Auto Armor Ult...

    Dealer Response

    Edward, thanks so much for taking the time to review your experience. Congratulations on your 2016 Ford Explorer. We're sure you will enjoy the st...


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    Purchased a 2016 Ford Explorer. Sales people were very helpful and made the buying experience a pleasure. I elected to purchase the Auto Armor Ultimate Appearance Protection package, when I purchased to vehicle. I was truly impressed with the outcome....wow! Joey Foust was right, this product is truly impressive.

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Edward, thanks so much for taking the time to review your experience. Congratulations on your 2016 Ford Explorer. We're sure you will enjoy the stronger engine and improved interior. Be sure to let us know if we can assist in any way.


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  • Fantastic experience
    September 18, 2017

    I went in to test drive and not really buy a new car yet. Luckily I was met with excellent staff that was super friendly and helpful. I walked out...

    Richmond Ford West

    Tammie, thanks so much for your kind words and compliments on our customer service. We do our best to provide a unique experience for our guests a...


    Show Full Review

    I went in to test drive and not really buy a new car yet. Luckily I was met with excellent staff that was super friendly and helpful. I walked out with a terrific new vehicle and a lasting impression of superior customer service.

    Does recommend this dealer
    Came in for service or repair
    Richmond Ford West

    Tammie, thanks so much for your kind words and compliments on our customer service. We do our best to provide a unique experience for our guests and we're happy to hear that you were so pleased with your visit. Come back soon for a New Owners Seminar if you want to learn more about the features in your new vehicle!


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  • New Vehicle Purchase
    September 18, 2017

    Our experience in purchasing a 2017 Ford Edge from Richmond Ford West went smoothly and we were treated royally. Shout out to Mike Johnson, Joey F...

    Richmond Ford West

    Thanks so much for this outstanding review of your recent visit to our dealership. Our team strives to provide stellar customer service and they w...


    Show Full Review

    Our experience in purchasing a 2017 Ford Edge from Richmond Ford West went smoothly and we were treated royally. Shout out to Mike Johnson, Joey Foust, Marvin Taylor, Mike Rzeminski and Mark Sands. Great guys, they were all friendly, accommodating and informative. We look forward to a continuing relationship with Richmond Ford West. Thank you guys!

    Does recommend this dealer
    Richmond Ford West

    Thanks so much for this outstanding review of your recent visit to our dealership. Our team strives to provide stellar customer service and they will be so happy to view your feedback. We also look forward to a continuing relationship and hope you won't hesitate to contact us in the future if there's anything else we can do! Enjoy your 2017 Ford Edge!


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Service & Repair

About Our Dealership

Dealer on Cars.com since June 2015

If you can already picture the Ford F-150, Focus, Fusion, Explorer or Escape you've had your eye on in your driveway, remember you can always ask Richmond Ford West for help. Our financing team is prepared to explain your car loan and lease options in detail after you've gone for a test drive. That way, you can know exactly what it will cost to get back behind the wheel and cruise the streets of Richmond, Midlothian and Ashland in style.

Once you are the proud owner of a new 2015-2016 Ford model, Richmond Ford West wants to help you keep that new car as safe, efficient, and well maintained as possible. Our factory trained staff are pleased to provide you with onsite car service and repair. We utilize the latest automotive car care technology, and exclusively use only official Ford parts for any vehicle repair, or upgrade.

But it isn't our diverse new 2015 - 2016 Ford and used truck lineup or even our many auto services that set Richmond Ford West apart from the rest. It's our unequivocal commitment to the customers we serve from the Richmond, Midlothian and Ashland area. At our dealership, we don't just want you to enjoy your new Ford F-150, Focus, Fusion, Explorer or Escape, we want you to enjoy the entire experience of buying it. Visit us at 10751 West Broad Street in Glen Allen, VA today and let us treat you right.

"Driven By You!"