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Richmond Ford West

4.8 out of 5 (4.8) 1111 reviews

Dealer on Cars.com since June 2015

Currently in stock!

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New Used Service

Today's Hours

Sales 9:00 AM - 8:00 PM
Service 7:00 AM - 6:00 PM
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 8:00 PM
Wed 9:00 AM - 8:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 8:00 PM
Sat 9:00 AM - 6:00 PM
Sun 12:00 PM - 5:00 PM
Mon 7:00 AM - 6:00 PM
Tue 7:00 AM - 6:00 PM
Wed 7:00 AM - 6:00 PM
Thu 7:00 AM - 6:00 PM
Fri 7:00 AM - 6:00 PM
Sat 7:30 AM - 5:00 PM
Sun Closed

Reviews

4.8 out of 5 4.8
1111 lifetime reviews. Includes reviews of Richmond Ford West from DealerRater.com
  • February 27, 2016

    Purchased a 2016 Ford Explorer. Sales people were very helpful and made the buying experience a pleasure. I elected to purchase the Auto Armor Ultimat...e Appearance Protection package, when I purchased to vehicle. I was truly impressed with the outcome....wow! Joey Foust was right, this product is truly impressive.

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    Not Applicable
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Edward, thanks so much for taking the time to review your experience. Congratulations on your 2016 Ford Explorer. We're sure you will enjoy the strong...er engine and improved interior. Be sure to let us know if we can assist in any way.


  • 5.0 out of 5
    May 19, 2018

    Smoothest and quickest car deal ever! They listened to what I needed and got the job done. Excellent service. The best! I will be back for more.

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    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Richmond Ford West

    Congratulations on your new vehicle and welcome to the Richmond Ford family! We always do our best to make sure the customer comes first and we're gla...d it shows. Look forward to having the opportunity to work with you again down the road!


    Employees Worked With
    Joey Foust

    Guest Services Manager

    Jeannine McDevitt

    Master Certified Product Specialist

  • 5.0 out of 5
    May 19, 2018

    Amazing staff, great value for the car we purchased. Not pushy and very helpful. Even registered our car with the dmv and mounted our tags! We purchas...ed on a Saturday after our insurance office closed so they lent us dealer tags so we got to drive the car off the lot that day. I would recommend this deal and Derrick, our salesman, any day.

    5.0 out of 5
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    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Richmond Ford West

    Thanks so much for your feedback and superb rating. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We app...reciate your positive review and Derrick surely will too!


    Employees Worked With
    Derrick Pulliam

    Master Certified Product Specialist

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Service Shop

Service Reviews

lifetime reviews of the Service Department.
Includes reviews of Richmond Ford West from DealerRater.com

Read all Service & Repair reviews

Service Pricing

    Tire Rotation

    $21.95

    Wheel Balance

    $39.95

    Oil, Filter Change

    $29.95

See All Service & Price Information

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

About Our Dealership

Dealer on Cars.com since June 2015

If you can already picture the Ford F-150, Focus, Fusion, Explorer or Escape you've had your eye on in your driveway, remember you can always ask Richmond Ford West for help. Our financing team is prepared to explain your car loan and lease options in detail after you've gone for a test drive. That way, you can know exactly what it will cost to get back behind the wheel and cruise the streets of Richmond, Midlothian and Ashland in style.

Once you are the proud owner of a new 2015-2016 Ford model, Richmond Ford West wants to help you keep that new car as safe, efficient, and well maintained as possible. Our factory trained staff are pleased to provide you with onsite car service and repair. We utilize the latest automotive car care technology, and exclusively use only official Ford parts for any vehicle repair, or upgrade.

But it isn't our diverse new 2015 - 2016 Ford and used truck lineup or even our many auto services that set Richmond Ford West apart from the rest. It's our unequivocal commitment to the customers we serve from the Richmond, Midlothian and Ashland area. At our dealership, we don't just want you to enjoy your new Ford F-150, Focus, Fusion, Explorer or Escape, we want you to enjoy the entire experience of buying it. Visit us at 10751 West Broad Street in Glen Allen, VA today and let us treat you right.

"Driven By You!"

Top Reviewed Employees

Guest Services Manager

Master Certified Product Specialist

Finance Manager

Master Certified Product Specialist

General Sales Manager

Master Certified Product Specialist

Master Certified Product Specialist

Assitant Internet Sales Manager

Master Certified Product Specialist

Master Certified Product Specialist

Assistant Service Manager

Master Certified Product Specialist

Master Certified Product Specialist

Master Certified Product Specialist

Service Advisor

Service Advisor

Service Manager

Master Certified Product Specialist

Master Certified Product Specialist

Internet Sales

Sales/Internet Manager

Master Certified Product Specialist

Richmond Ford West
10751 W Broad St Glen Allen, VA 23060
New (804) 417-4893
Used (804) 417-4969
Service (804) 417-6916
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