Reviews
I had a great experience at this Bill Jacobs dealership! I highly recommend salesman, Marc Bernard!
I had a great experience at this Bill Jacobs dealership! I highly recommend salesman, Marc Bernard!
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Madison, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Sales staff was very helpful and informative in helping me purchase my new Tiguan. Would recommend this dealership.
Sales staff was very helpful and informative in helping me purchase my new Tiguan. Would recommend this dealership.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs Volkswagen. Thanks for the recommendation, and have an amazing day!
Knowledgeable and friendly sales person. No tricky business. Cristal clear transaction. Highly recommended. Personally recommend Cesar Mendoza I have been doing business with VW Naperville since many years ago.
Knowledgeable and friendly sales person. No tricky business. Cristal clear transaction. Highly recommended. Personally recommend Cesar Mendoza I have been doing business with VW Naperville since many years ago.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we are very happy we could provide you with a positive experience! Thanks again for the recommendation, and have an amazing day!
you’re in the market for a new car, you have to consider Bill Jacobs Volkswagen! The staff is very friendly and goes above and beyond to make the car-buying process smooth. I definitely recommend this dealership. TJ, Rick, and Nikolina were amazing to work with! I would absolutely give them my business again. 10/10
you’re in the market for a new car, you have to consider Bill Jacobs Volkswagen! The staff is very friendly and goes above and beyond to make the car-buying process smooth. I definitely recommend this dealership. TJ, Rick, and Nikolina were amazing to work with! I would absolutely give them my business again. 10/10
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you the friendly and efficient service, you were great! I will definitely refer friends and family here for a fantastic experience!
Thank you the friendly and efficient service, you were great! I will definitely refer friends and family here for a fantastic experience!
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bill Jacobs Volkswagen. Until the next time we meet, take care!
Rachel was amazing to work with, knowledgeable and easy-going. Never felt hurried or pressured. The team made buying our first Volkswagen quick and easy. I would buy another Volkswagen from Bill Jacobs in a heartbeat!
Rachel was amazing to work with, knowledgeable and easy-going. Never felt hurried or pressured. The team made buying our first Volkswagen quick and easy. I would buy another Volkswagen from Bill Jacobs in a heartbeat!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Carlos, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs Volkswagen. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Buying/Leasing is a car is a major decision and the team at Bill Jacobs VW, Naperville, IL made every step of the journey exceptional. What stood out is the professionalism and customer experience through the salesperson Nikolina (Nikki). No pressure, no rush - just genuine knowledgeable guidance that made the decision easy and confident. The commercial process truly stood out with transparency and no last-minute changes at Bill Jacobs dealership and their finance section. Bill Jacobs VW understands a great sale is just the beginning of the relationship with their customers. Highly recommend Bill Jacobs VW - ask for Nikki and you're in the best hands.
Buying/Leasing is a car is a major decision and the team at Bill Jacobs VW, Naperville, IL made every step of the journey exceptional. What stood out is the professionalism and customer experience through the salesperson Nikolina (Nikki). No pressure, no rush - just genuine knowledgeable guidance that made the decision easy and confident. The commercial process truly stood out with transparency and no last-minute changes at Bill Jacobs dealership and their finance section. Bill Jacobs VW understands a great sale is just the beginning of the relationship with their customers. Highly recommend Bill Jacobs VW - ask for Nikki and you're in the best hands.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs Volkswagen! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
They did a great job. Friendly and informative. I would recommend giving them a shot.
They did a great job. Friendly and informative. I would recommend giving them a shot.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!
I had an amazing experience at Bill Jacobs VW! I recently purchased my first Volkswagen, and I’m so glad I chose this dealership. They have a fantastic selection, and everyone from the sales team to the finance department was incredibly friendly, knowledgeable, and easy to work with. I wasn’t planning to buy a car that day, but my Sales Advisor, Aidan Gutierrez, truly went above and beyond. He took the time to understand what I was looking for, made the process seamless, and ultimately helped me drive home in a beautiful new Tiguan. Aidan made the entire experience enjoyable and stress-free. He walked me through all the features of the car in detail and got me genuinely excited to be a VW owner. I couldn’t have asked for a better car-buying experience. I highly recommend Bill Jacobs VW to anyone considering a Volkswagen—you’ll be in great hands!
I had an amazing experience at Bill Jacobs VW! I recently purchased my first Volkswagen, and I’m so glad I chose this dealership. They have a fantastic selection, and everyone from the sales team to the finance department was incredibly friendly, knowledgeable, and easy to work with. I wasn’t planning to buy a car that day, but my Sales Advisor, Aidan Gutierrez, truly went above and beyond. He took the time to understand what I was looking for, made the process seamless, and ultimately helped me drive home in a beautiful new Tiguan. Aidan made the entire experience enjoyable and stress-free. He walked me through all the features of the car in detail and got me genuinely excited to be a VW owner. I couldn’t have asked for a better car-buying experience. I highly recommend Bill Jacobs VW to anyone considering a Volkswagen—you’ll be in great hands!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! Please don't hesitate to reach out if there's anything additional we can do for you.
Great dealership, Robert Butts helped with all the information required and made our purchase easy. Made a good deal and purchased the car at Bill Jacobs VW
Great dealership, Robert Butts helped with all the information required and made our purchase easy. Made a good deal and purchased the car at Bill Jacobs VW
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bill Jacobs Volkswagen. If you have any further questions, please don't hesitate to reach out!