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Midway Automotive

(1,942 reviews)
Visit Midway Automotive
Sales hours: 11:00am to 4:00pm
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Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–6:00pm
Saturday 9:00am–5:00pm
Sunday 11:00am–4:00pm
2025 consumer dealer award
View 11 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
(781) 618-3300 (781) 618-3300

Reviews

(1,942 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Midway Automotive from DealerRater.

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I was sold a car with an open recall.

I was sold a car with an open recall. Told by the service department that my car wasn’t affected. (Michalea)I have only had the car a month. Took it to a proper dealer and they said yup it’s been recalled and fixed the issue. Side note still under a factory warranty as well. Not sure it’s legal to sell a car with an open recall like the ignition switch! Shame on you! Do better.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are sorry, we try to have all open recalls done when we sell a car this one fell thru the cracks. Midway Service Dept

Service was great Kevin was great loved the experience

Service was great Kevin was great loved the experience they go above for their customers!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind 5 star review. Gary Stone General Sales Manager

If you're not mechanically inclined; they'll try to rip

If you're not mechanically inclined; they'll try to rip you off. Be warned.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Sorry about your experience, will are always trying to improve our service dept, we will review your issue to do better in the future. Midway Service dept

David, the sales man who helped me through the process

David, the sales man who helped me through the process made a great job. Thanks!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your review, enjoy your new vehicle. Gary Stone General Sales Manager

Bill made finding my vehicle very relaxing, everyone I

Bill made finding my vehicle very relaxing, everyone I met was very nice and down to earth and that made it easier to choose Midway Auto to get my perfect Car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank You for your review, we are glad we could help you get your perfect car. Gary Stone General Sales Manager

Been going there for years great personally all around

Been going there for years great personally all around nice clean autos no hard sells I have recommended Midway to family and friends

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review, we are happy you had a good experience with Bill and Kevin. Gary Stone General Sales Manager

My experience with midway was excellent my salesman Ryan

My experience with midway was excellent my salesman Ryan made everything easy and kept to his word. If you shop at midway I would walk right over to Ryan.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank You for your 5 star review, we appreciate your feedback. Gary Stone General Sales Manager

Very friendly and personable.

Very friendly and personable. No high pressure which is a super plus. They let you look at your own leisure and not constantly following you around. But yet available for any questions. I haven't picked up my truck yet , but so far so good!! Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write this review, we appreciate your business. Gary Stone General Sales Manager

Service very good and honor all warrentees on purchased

Service very good and honor all warrentees on purchased vehicles. Easy to work with on purchace

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your 5 star review, enjoy your new vehicle. Gary Stone General Sales Manager

Good selection of pre owned vehicles at competitive

Good selection of pre owned vehicles at competitive prices. Salesman is friendly and knowledgeable. I would recommend this dealership to anyone looking for a pre owned vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank You for your feedback, enjoy your new vehicle. Gary Stone General Sales Manage