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Midway Automotive

(1,942 reviews)
Visit Midway Automotive
Sales hours: 9:00am to 7:00pm
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Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–6:00pm
Saturday 9:00am–5:00pm
Sunday 11:00am–4:00pm
2025 consumer dealer award
View 11 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
(781) 618-3300 (781) 618-3300

Reviews

(1,942 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Midway Automotive from DealerRater.

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Easiest car buying experience I’ve ever had, great team

Easiest car buying experience I’ve ever had, great team reasonable pricing, fast delivery as well

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank You for your kind review, we are very happy you had an easy buying experience with Ryan. Gary Stone General Sales Manager

Is a good place to purchase a vehicle from medium to high

Is a good place to purchase a vehicle from medium to high and quality My experience at midway automotive is very good so I highly recommend this dealership, service is also very good

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback, we appreciate your business. Gary Stone General Sales Manager

Francisco made every effort to get the deal done and made

Francisco made every effort to get the deal done and made the negotiating process pleasant. The rest of the team at Midway were equally good and made sure they did everything needed to get the vehicle ready for pick up.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank You for your review, enjoy your new vehicle. Gary Stone General Sales Manager

Vehicle had a mouse nest in the airbox, and on top of the

Vehicle had a mouse nest in the airbox, and on top of the hood liner. I cleaned it myself, and told the sales rep. Sent him pictures. Also had to come back to get a sticker. If they needed more time to get the vehicle ready they only had to say so. They’re was some nonsense about my insurance not answering there emai, when I. Reality they were just waiting for my check to clear. Again all they had to say was they needed more time. I hate nothing more than being stringed along with xxxxxxxx

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Sorry to hear about your experience, we will review so we can do better in the future. Gary Stone General Sales Manager

Consumer response

Now I’m noticing strange smells out of the AC and heat. I can only assume mice got in there as well and died. I just hope the extended warranty I purchased is accepted every where, as I was told, and that this sort of thing is covered. I think I was an easy sale I didn’t quibble over the price and the vehicle seems fine otherwise. I new air filter and oil change with the purchase seems standard to me. Had that happened you would have found the problem and not me. I did not seek this app out I was texted a link at your behest I assumed, annoyed I answered it. “But do better next time” in other words go xxxx myself.

Lemons and terrible customer service sucks sucks sucks

Lemons and terrible customer service sucks sucks sucks sucks sucks sucks sucks sucks sucks sucks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Sorry you did not have a good experience. Midway Service.

Mike Devaney was very helpful and is a great individual!

Mike Devaney was very helpful and is a great individual! He has a great staff over there! Thank you Paul Martin

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback, enjoy your new vehicle. Gary Stone General Sales Manager

They made the whole process very easy.

They made the whole process very easy. They found better financing for me and I felt like I got the best deal possible. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write this review, we are glad we could help you with your financial needs. Gary Stone General Sales Manager

Our Salesman Bill K was top notch and real.

Our Salesman Bill K was top notch and real. There wasn’t a ton of pressure like other places and it was an easy experience over-all!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review, we are happy you had a good experience with Bill K. Gary Stone General Sales Manager

Had problems taken care of very promptly Spoke with

Had problems taken care of very promptly Spoke with manager explained problem took care of

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review, we are happy we could resolve your problem. Gary Stone General Sales Manager

Francisco was friendly, good to work with, had excellent

Francisco was friendly, good to work with, had excellent follow up and is a great ambassador for your dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback, enjoy your new vehicle. Gary Stone General Sales Manager