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Midway Automotive

(1,942 reviews)
Visit Midway Automotive
Sales hours: 9:00am to 7:00pm
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Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–6:00pm
Saturday 9:00am–5:00pm
Sunday 11:00am–4:00pm
2025 consumer dealer award
View 11 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
(781) 618-3300 (781) 618-3300

Reviews

(1,942 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Midway Automotive from DealerRater.

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Mike was a very helpful with my concerns he listen and

Mike was a very helpful with my concerns he listen and answer my questions the best he could.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review. Midway Service Dept

Very easy!

Very easy! Ryan brought his youthful energy and determination to the showroom floor. Exceptional service answered all my questions!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank You for your kind review, we are happy you had a good experience with Ryan. Gary Stone General Sales Manager

Super convenient, easy, professional service.

Super convenient, easy, professional service. Walked in without an appointment and was out in about 20 minutes...perfect!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback Midway Service Dept

Was easy and they do everything I want to fix my new car

Was easy and they do everything I want to fix my new car They're helping too

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank You for your business and nice review. Gary Stone General Sales Manager

The vehicle I purchased a little over two years ago has

The vehicle I purchased a little over two years ago has been nothing but problems. Within a week of having a $34,000 car and the most expensive warranty I have put over $17,000 into it with zero help from the “warranty” and rudeness or dismissal from everyone there. This includes a brand new transmission and now back in for electrical issues. In addition to the cost of repairs I have literally gone months of time in the shop is added. The transmission took 8 weeks. No one responds, apologizes or even attempts to help. Infuriating and disheartening to say the least

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Salesman was busy with another customer when I arrived.

Salesman was busy with another customer when I arrived. Didn't have any introduction on who he was, just 'you're here for the Ram, I'll pull it up'. Took my license to copy and said take your time with the test ride and walked away. No phone call when my truck was ready for pick up, I had to call.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Poor Communication.

Poor Communication. I had to call a day and a half later to find out the status of my car at which point they told me they could fix it the following morning. I was without a car for 2+ days for a few hours work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Sorry about your service experience, we will review your experience so we can do better in the future. Midway Service Dept

Very nice and easy to work with also very helpful Very

Very nice and easy to work with also very helpful Very straight forward if he saw an issue with anything

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank You for your nice 5 star review. Gary Stone General Sales Manager

Quick I came in for an inspection sticker and it was done

Quick I came in for an inspection sticker and it was done quickly. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback. Midway Service dept.

David is skilled at what he does and an asset to this

David is skilled at what he does and an asset to this dealership without a doubt. Everyone was easy to deal with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review, we appreciate your business. Gary Stone General Sales Manager