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Midway Automotive

(1,946 reviews)
Visit Midway Automotive
Sales hours: 11:00am to 4:00pm
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Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–6:00pm
Saturday 9:00am–5:00pm
Sunday 11:00am–4:00pm
2025 consumer dealer award
View 11 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
(781) 618-3300 (781) 618-3300

Reviews

(1,946 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Midway Automotive from DealerRater.

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Responsive and efficient

They quickly responded to my questions and we were able to do a deal on a new car in no time at all. Best car buying experience ever.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and kind review. Gary Stone General Sales Manager

Frank Santino is one of the last of the old-school...

Frank Santino is one of the last of the old-school gentleman. He is a good guy and honest and straight shooting. He’s not the guy to pressure you into anything, just to help you along with your decision. I greatly appreciate all his assistance. I would recommend Frank in Midway Automotive for your next car purchase.

Rating breakdown (out of 5):
  • Customer service
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your review, we appreciate your business. Gary Stone General Sales Manager

Bought my third car from Midway today. Love them

This get's get a 5 star rating bc from start to finish i was treated very well, respected and although i was a bit overwhelmed buying a new car but "Big Joe" made the whole experience pleasant. Along with his 30 years in the industry he was sincere, honest and I trusted him helping me ultimately the car i wanted most!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind review, we appreciate your loyalty to Midway. Gary Stone General Sales Manager

Fantastic & Easy Experience !

I was looking for a pre-owned luxury vehicle , called Midway & talked to Frank, we hit it off so I came in, when I arrived he had several options available for me to consider & explained each making the choice really easy ! I highly recommend Frank & Midway Auto ! Thanks Again !!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback, we are glad your experience at Midway was Fantastic and easy. Gary Stone General Sales Manager

Best experience I ever had purchasing a car

Charles Wilburn is the best salesman i ever encounter. Most salesman sell u a car just for a commission, not Charlie. Charlie gets an A+ for going above and beyond on helping me find the right car, there was no pressure at all and he is very honest and professional. I recommend Midway and see Charlie in the future if you plan on buying a car.It was a pleasure doing business with Charlie and looking forward to meeting him again if I ever happen to buy a new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your business, we are very happy you had a good car buying experience at Midway. Gary Stone General Sales Manager

Thank you Big Joe ODonnell and MIDWAY AUTOMOTIVE

Thank you to Joe ODonnell and the friendly, efficient staff at Midway Automotive Superstore. From the trade in to the Registration; their work made buying a car from them seem effortless. I love my new wheels and highly recommend Joe & Midway Auto for your next vehicle purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! we appreciate you business. Gary Stone General Sales Manager

Exceptional service

Charles Wilburn is the example of what a GREAT salesman should be. Listens, patient, no pressure, professional and overall a pleasure to work with and I would recommend anyone to go to Midway and see Charles. He made buying a car easy. The entire transaction was smooth.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind review, we appreciate your business. Gary Stone General Sales Manager

First time buyer

I went to midway over the weekend looking to buy my first car. I was met by Tom Morales, Tom was super helpful to me. He picked a few cars for me to look at based off of what I was looking for. He had lots of helpful information on all vehicles. We took two for a test drive, and made a decision on a Hyundai Sonata. I would without a doubt recommend Tom to anyone looking for a car. I definitely know who I am going to see when I look for another car down the road.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your review, enjoy your sonata. Gary Stone General Sales Manager

Had a good experience with Midaway

Bill our salesman was professional in every way. He had the front bumper fixed as promise and the car was ready when we were ready!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank You for review and you business. Gary Stone General Sales Manager

A Great Experience!

Bill was a humble and regular guy and I trusted him early on in the car buying process. He informed me that haggling over the price tag on the car was a thing of the past and assured me I was paying what I ought to be paying for the Nissan that I purchased. Bill was also very good at communication through calls, emails, and texts. The dealership was clean and nice and I didn't feel pressured at any time. It was generally a professional environment and I was always greeted properly when I walked on the lot. The only negative experience I had was with a finance person (and it wasn't Tom Foster, because that was a positive experience and he was trying to help us get a lower APR rate). The finance person was passing on information to Bill and then Bill was passing it on to us. Then Bill would ask him another question and come back to us and pass on information again. I was confused (and frustrated) that the finance person didn't come and address us directly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind review. Gary Stone General Sales Manager