AutoNation Toyota Mall of Georgia

Great service, just love them. Would definitely recommend this dealer to family and friends

Exvellent service by James Pak. He is kind and knowleable.

Good experience as always, just wish the car wash was up and running when I went.

I went in to get my first 5,000 maintenance on my RAV4 and I was greeted immediately. In fact, I had an appointment and it was great because after me several folks showed up for service. Seemed like they were being taken care of very quickly. My service guy was great! He checked me and said it would take about an hour but I don't think it was much more than 30 minutes that I waited. Either way, it was a comfortable service waiting area and everything went great!

I was visiting my daughter and my new grandson in Lawrenceville when my car wouldn't start. I called AAA to have it towed to Auto Nation Toyota Mall of Georgia Service Center. When the vehicle arrived, I received a call from Auto Nation giving me a quote on diagnosis to further determine the repairs necessary. After the diagnosis, I received a call with a cost. which in my opinion were reasonable. A couple hours later I received another call stating everything was completed and the vehicle was ready to be picked up by 5:00 p.m. Since I did not live in the area and was alone with a new born baby with no transportation, and would not have been possible for me to pick up the vehicle in the time required, I requested a service that was not company policy. I pleaded my case, which had to be cleared by the manager, and later received a return call granting my unusual request!! It was a real pleasure to have picked the right dealership service center willing to go the extra mile for its customers!

Larry repaired my car nicely and swiftly. They did a very good job and helped me a lot. Very good customer service.

Great overall experience!! Travis was great to work with. He was knowledgeable and helped make the buying process easy.

Disappointed with communication. Was misled several times about when car would be ready for pickup. One repair led to another discovered. What happened to their multi point inspection?

You guys need some blinds there at Mall of GA. Very happy with all. Lucky bent over backwards to make it happen. I am very happy and would highly this dealership to anyone. PS: I named my car after the sales person.

I had a piece of drip molding came off while driving and I was having the piece replaced.