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AutoNation Toyota Mall of Georgia

(4,432 reviews)
Visit AutoNation Toyota Mall of Georgia
Sales hours: 12:00pm to 6:00pm
View all hours
Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 12:00pm–6:00pm
2023 state dealer award
View 3 awards
2023 state dealer award
2024 consumer dealer award 2023 consumer dealer award
New (888) 875-9398 (888) 875-9398
Used (888) 252-3908 (888) 252-3908
Service (888) 453-7479 (888) 453-7479

Reviews

(4,432 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Toyota Mall of Georgia from DealerRater.

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Excellent

It was a great experience with the salesman Kyle and the finance officer Anderson. Kyle is a great salesman selling a great car 2018 Toyota RAV-4 . I couldn't ask for more.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Thankful for David Reed at Autonation, Mall Of GA.

Let me start by saying that I don't believe that Smoking and Customers go together. I had a very good experience buying my car and then getting the first service. While there for service I walked in and out of the building, only to get a face full of smoke from several employees at the Front Door. When I looked over to the side I realized that the management must allow it because they had Ash/Butt containers that were also smoldering. I would call David Reed who is a Non-Smoker and buy another car tomorrow if I had the money. These guys work 6-12 hour days to earn a living and I know that he will appreciate your business and show it. Great place to buy a Car or Truck, plus it will be a Toyota! Samuel

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great Experience at AutoNation Toyota, Buford, GA

Very impressed with the way our purchase was done in such an easy and efficient manner! Highly recommend this dealership to anyone looking to purchase a new Toyota!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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First time at this dealership.

I took my car for break service. I got an initial call with an estimate in the morning. Then I received no other call and all of my calls went unanswered I even got hung up by a receptionist. When I went to the dealership the job was not completed. I came to find out that my Service Adviser had walked out of the job earlier that morning. And my car was not assigned to anyone for competition so I was in limbo. The manager Todd took care of me and they finish the job. This is a busy place and might not be staff appropriately. They were honest and they apologized for the troubles. I will give them another try on my next service.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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REPAIR OF MY CAR

SERVICE IS VERY GOOD. MY CAR PROBLEM WAS PROPERLY DIAGNOSED. THE SERVICE REPRESENTATIVE AND THE MECHANICK PAID ATTENTION TO WHAT I SAID. THE REPAIR WAS DONE PROMPTLY. RATING IS 10 OUT OF 10.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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owner

Great experience, my service man was very good, kept me posted on what was going on and what my vehicle needed. could not have been more pleased.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Exceptional experience!

My wife and I had an exceptional experience from start to finish. Allen White, our salesman, was wonderful. He was knowledgeable, helpful, and stayed in contact with us throughout the whole process. Matt, the sales manager, was super helpful, and friendly as well. TJ, in finance, also deserves praise. He helped get us the best possible financing rate. We have never had such a pleasant buying experience. I am in sales as well, and appreciate all of the hard work and effort everyone put into making us feel like family. Autonation truly has an amazing team. I will be sending everyone I know to Autonation Toyota Mall of Georgia.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Terrific Tacoma purchase

We went to Autonation Toyota Mall of Georgia to look at a 2015 Tacoma we had seen online. Tevin did an excellent job helping us, showing us the features of the truck and providing information during our test drive. Tevin and his manager John were a pleasure to work with. I would recommend checking Autonation Toyota MOG and Tevin if you are looking for a used vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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New Car Shopping

Excellent experience! I would recommend this dealer when shopping for a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Oil Change

My service technician was very personable and helpful, I will definitely return.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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