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Sales Closed
Service Closed
Mon 8:00 AM - 8:00 PM
Tue 8:00 AM - 8:00 PM
Wed 8:00 AM - 8:00 PM
Thu 8:00 AM - 8:00 PM
Fri 8:00 AM - 8:00 PM
Sat 8:30 AM - 5:00 PM
Sun Closed
Mon 7:00 AM - 6:00 PM
Tue 7:00 AM - 6:00 PM
Wed 7:00 AM - 6:00 PM
Thu 7:00 AM - 6:00 PM
Fri 7:00 AM - 6:00 PM
Sat 8:00 AM - 12:00 PM
Sun Closed
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Reviews

4.9
147 lifetime reviews.
  • Excellent Service -- as usual

    As usual I received excellent service. When I arrived at 7:00 AM the service staff was expecting me since I had used the online "request service"...

    Dealer Response

    Our goal is for all our customers to enjoy a stress and worry free experience. We?re glad we provided this to you. We hope to continue to be of se...


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    As usual I received excellent service. When I arrived at 7:00 AM the service staff was expecting me since I had used the online "request service" form to request "The Works" and a state inspection. I was told that my car should be ready in about an hour so I went into the waiting and showroom area to read the local paper they had provided, to checkout the showroom cars, and to read my book. True to their word my 2014 Fusion was ready to drive home at around 8:15 AM. When I paid my bill I was reminded that there was a Ford rebate available and I was reminded how to process. The excellent service is why I continue to return to the dealership.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Our goal is for all our customers to enjoy a stress and worry free experience. We?re glad we provided this to you. We hope to continue to be of service for many years to come.


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  • Excellent experience - Greg and Bryon were great!

    About three weeks ago I purchased a 2017 Ford Escape SE 4wd with a 2.0L turbocharged engine from Williamsburg Ford with help and great customer se...


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    About three weeks ago I purchased a 2017 Ford Escape SE 4wd with a 2.0L turbocharged engine from Williamsburg Ford with help and great customer service from Greg Buck and Byron Lineberry. I had never been to this dealership before but it was well worth the little ride up there - they provided a great experience and I felt that I got a fair deal. I was able to get the exact vehicle I wanted with no hassle and no pushing. Would highly recommend Greg and Bryon at Williamsburg Ford - you could tell that they genuinely wanted to make sure I was happy and that I was getting exactly what I wanted.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Replacement of drivers side seat belt assembly

    Replaced drivers side seat belt assembly. Assembly would not slide from top position. Car had fewer than 300 miles and two months old.

    Dealer Response

    Mr. Bunch, Thank you for your recent service and purchase. I am sorry that you had a problem with your seat belt assembly however I am pleased th...


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    Replaced drivers side seat belt assembly. Assembly would not slide from top position. Car had fewer than 300 miles and two months old.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Mr. Bunch, Thank you for your recent service and purchase. I am sorry that you had a problem with your seat belt assembly however I am pleased that it has been repaired. Steve Mullen General Manager


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Service & Repair

About Our Dealership

Dealer on Cars.com since November 2004

Our entire staff welcomes you to Williamsburg Ford. We recommend you take a look at our updated New Vehicle Inventory, and if you have any questions please contact us at your convenience. All pricing may be after discounts. Restrictions apply, please see or call dealer for details.
888-685-4684

"At Williamsburg Ford we offer superior sales and service for our valued customers."