Great Car Buying Experience
No pressure sales! The salesperson were knowledgeable and very polite, and didn’t try to pressure me when I said I wanted to think about it overnight. He also showed me the Carfax report without me asking for it. It was a real pleasure to do business with honest people.
Improve "used car salesman" image. Good team!
Easy to work with. Easy in and out. Once we made the deal, it only took 20 minutes to get me out the door. I was in and out in less than an hour, including test drive, negotiation, and processing the sale!
No pressure sales
Located a car on line. Sent inquiry. Salesman messaged me right away. Set up test drive and decided to purchase the following day. Joe K introduced me to their Finance manager and we put the deal to bed. I purchased the vehicle and an extended warranty. Everything was explained in detail throughout the process. I enjoyed the purchase experience.
Was looking online
Was looking online and did the standard inquiries on a few vehicles. Received an email from the internet manager stating that their online inventory did not match actual inventory. I asked if they had any crew cab 4x4s and was told he would look and of course never heard back. Complete waste of time. Glad I didn't go to their lot.
I came to the dealership to look at a 2008 toyota tundra and the truck had wire hanging out the dashboard where somthing electrical had been replaced or removed.The salesman told me he didnt know what it was and brushed it off like it didnt matter. THAT TURNED ME OFF FROM BUYING THE TRUCK.I drove a 100 miles just to see the truck.
I had a great experience with Van Trow. I purchased a used vehicle and the process was painless. Would definitely recommend. Thank you, Mike Rook, for your help!
BOUGHT NEW 2017 TOYOTA TACOMA
I live a couple hours away from the dealership. Bought a new 2017 Toyota Tacoma. Whole process was great. Great price upfront by the internet sales manager, no negotiating. Vehicle was clean, filled with gas and running boards already added when I got there. Finance manager was excellent also and had paperwork ready for me to sign. Couldn't ask for a better vehicle purchase experience.
truck buying customer
they never called or e-mailed I bought a 1970 Toronado from this dealer in1970. But this was before tudaruder.
I've been looking for a couple months for a certain vehicle, fast response of email answered all and above questions. Didn't continue to call or email when I said it's not the one I've been watching 4
Ask for a carfax for a vehicle i saw on line at the used car dearlership. Was provided one very quickly