Reviews
They did a fantastic job repairing my vehicle and return
They did a fantastic job repairing my vehicle and return it in tip top shape!
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Everything was good service was excellent they were
Everything was good service was excellent they were pretty fast good service thank you alot
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service techs are amazing… 5+.
Service techs are amazing… 5+. Middle management is ZERO. I brought my car in the day before for a 10 am appointment the next day. I thought it would be easier for them. No call ,so I called them 2pm to find out when my car would ready. I was told “we did not get to your car today.” When I got there and asked middle management (Taylor)… who made the decision to not work on my car today and when were you going to let me know about it? He did apology for the “lack of communication”…then said multiple times rather arrogantly “no one made the decision” we just did not get to your car today. We can get to it tomorrow… like he was doing me a favor. Hmmmm… 10 AM appointment and no one made the decision to not work on my car, in a multi-bay service center??? AND I had to call them to find it out. AND now you want my car for another day. I felt sorry for the service technicians they both looked down when I asked Taylor how can that happen? No one takes accountability for their actions, they just leave service tech to take the blame. Unreliable. Sad really. If I were Jon or Eric I would be looking for employment elsewhere. Dennis
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
I have been coming to the same dealership since I bought
I have been coming to the same dealership since I bought my Durango it’s always great service
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Brought my truck in for an oil change.
Brought my truck in for an oil change. Next day I had oil on the floor of my garage. Called Griffin to complain and was transferred to the service written who took care of me. Left a detailed message. Never returned my call. Moved the truck outside and had oil drips on my newer concrete. I got under the truck to find it was a sloppy job when they removed my oil filter.They never cleaned up the spillage.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Fast friendly service Trey was kind and understanding!
Fast friendly service Trey was kind and understanding! Would recommend ten out of ten and will continue to service my vehicle there!!!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It’s great and I will continue to bring my true there I
It’s great and I will continue to bring my true there I love the service and the staff is always helpful when I call in to schedule appointment and when I come keep the great job up
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Woody is a great salesman, always ready to help and
Woody is a great salesman, always ready to help and answer any questions. He also has a great personality and very knowledgeable about the cars he is selling. I will continue to buy all my vehicles with Hub and they also have a great service department.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They always greet me with a smile.
They always greet me with a smile. They are very professional and helpful when I ask questions.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service and customer service so far all my oil
Great service and customer service so far all my oil chang and tires rotation being a pleasure to have them done at the dealer thanks….
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
