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CarVision of Trooper

(4,562 reviews)
Visit CarVision of Trooper
Sales hours: 10:00am to 8:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 10:00am–8:00pm 8:00am–5:00pm
Tuesday 10:00am–8:00pm 8:00am–5:00pm
Wednesday 10:00am–8:00pm 8:00am–5:00pm
Thursday 10:00am–8:00pm 8:00am–5:00pm
Friday 10:00am–8:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–1:00pm
Sunday Closed Closed
2023 state dealer award
View 14 awards
2023 state dealer award 2022 state dealer award 2020 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 256-3065 (888) 256-3065
Used (888) 416-3071 (888) 416-3071
Service (215) 310-5279 (215) 310-5279

Reviews

(4,562 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of CarVision of Trooper from DealerRater.

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Love these guys

I was very pleased with the buying experience. Friendly, low pressure, low key effort on the dealer's part. They accurately listened to what I wanted and then worked hard to find the most suitable car for me. My trade was fairly priced and the deal was easy to make. Carvision has fixed my long, treacherous commute to work everyday - I actually enjoy driving now!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you Rebeca for your awesome feedback and for sharing your experience with us we work hard to make our customer's buying a car experience as easy, satisfying and positive as possible!

Good sales team

Car Vision offered a car in stellar condition at a fair price. We enjoyed buying a 2010 Infiniti. Ken took good care of us from the minute we walked in to the moment we drove off the lot with our used car. We also believe they had an award winning sales team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks Joey for posting such a wonderful review! We are glad that you loved the experience with us. Our staff will be happy to read your comments! Please note that we place customer satisfaction as our number one priority.

I recently purchased a Honda Civic from carvisions, and i...

I recently purchased a Honda Civic from carvisions, and i am very pleased with my purchase . The salesman Mohamed Ali was very friendly and very accommodating to my concerns and questions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I had my vehicle for almost a year and something went...

I had my vehicle for almost a year and something went wrong with it.. Even though I believe that I shouldn't of had to get service done so soon my service experience was great... My car was taken care of and was done in a timely manner.. And my service rep was very nice and very helpful and made sure I was good every step of the way.. Thx Jimmy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Jimmy is a fantastic guy and we hear how great he is from customers all the time! I'm so happy he gave you great service. our goal is always to make sure any of our customers have a positive ownership experience not to just sell them a car. Jimmy is on the front lines of that process and he always delivers! thank you so much for taking the time to tell us how you were treated we really value these reviews. im going to go pat jimmy on the back right now, haha! if you need anything in the future please let us know. Thanks again, Kevin Semeraro General sales mgr, and the rest of the Carvision team.

Wonderful

This place is wonderful! They helped me lower the price and get a great % rate for a brand new vehicle, something other dealerships were not going to do. They have a large selection, and helped me find a car that I fell absolutely in love with. We walked the lot to find a gently used vehicle. He was honest and helped me compare the vehicles I was interested in to help me make the best decision. Thanks Frank!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you so much Shane for your great comments! Your review reaffirms the hard work we put in every day. Thanks again for your kind words!

AWESOME!

Truly an awesome experience!!! The individuals from the front desk, to my salesperson David Cha and finally Marty in service. They all demonstrated what I deemed as being a unified working team - they treat one another like family! This is the type of customer service and atmosphere I wish was received across ALL industries.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks so much Pamela for your positive review and sharing your experience with us. Our staff works very hard to maintain customer satisfaction and excellence, they will be happy to read your comments!

Thanks Eric!

Eric Dougherty was able to get me into my 2005 Acura TL within an hour or two! Service that fast and informative is what every person with a busy schedule such as mine needs. I'm satisfied 110% with Carvision and appreciate everything they have done for me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We would like to thank you Noelle for your positive review, congratulations on your purchase and hope that you enjoy it!

Carvision was excellent in every way!

Our experience at Carvision was excellent in every way. The sales team was friendly, helpful, and accommodating. The manager was incredibly nice and made sure we were taken care of. After that, our salesman gave us all the information we needed to make the decision to purchase our new vehicle. Once we had made a deal and decided to buy, the service team and staff took care of everything and made it easy and painless to be out on the road in our new car within the hour.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We would like to thank you Kristen for your upmost positive and honest review, we are glad to know that your experience was positive. This sort of review helps us to keep track and enhance our customer's experiences!

Overall great experience. Frank told me they can get the...

Overall great experience. Frank told me they can get the job done even with my not so good credit. Very easy going no hassling and not a pushy salesman. Dont hesitate to come down it will be worth it!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Nick it was our pleasure to help get you into your new MKZ. we strongly believe in taking an honest straight forward approach to these types of deals, its one of our specialties. While many dealers are quick to dismiss or try to take advantage of someone with less than perfect credit we know that credit doesn't determine a persons worth. We absolutely love to give god news when someone wasn't expecting it! Thank you so much for stopping in to let us help and thank you for the wonderful review. If there is anything we can do for you in the future please let us know. Sincerely, Kevin Semeraro General sales mgr, and all the carvision crew.

I was really pleased with the help & service we...

I was really pleased with the help & service we received; I would return for another vehicle. Nobody left until we were done with our purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hey Jamie we are really happy you enjoyed your experience! we never have a problem staying a little past closing to help someone out but its great when a customer appreciates it, so thanks! jons a new guy with us so its great to know he's doing a good job. we hope you and your kids like the new mazda, if you need anything else please feel free to let us know. Thanks again! Kevin Semeraro, General sales mgr, carvision.