Mark Christopher Chevrolet Buick GMC Cadillac

I found the perfect car fast and easy. Armando Nuno was very helpful since I walked in the dealership. Everything was straight forward and I found what I was looking for.

The staff was polite, no issues there. When we left dealership with our car end of Dec 2020, the engine light came on immediately after we were having the oil and the filter changed, and something like a "lower weld arm recall" repair, or similar so I'm a little bit concerned about that. If that's looked at and rectified, I would be willing to give a higher rating. I called about a week ago and spoke to either attack or a supervisor, and they made a note that they had spoken with me, and they said that they would give us a free something like an engine analysis. The person on the phone in the service department said that maybe when they were fixing the recall issue on the car, that they might have bumped or loosened or removed wire. So I will bring the car in so they can look at it. It is a 2018 GMC Trax, we only have maybe 22 thousand miles or something like that on motor. Below, the survey asks me to read Service Personnel, but since I'm not sure of the names I will give them 3-star because I don't know who I worked with. When I went in, they said they were short-staffed, maybe because people were sick or similar.

Came in to Look at Sierra AT4, test drove one. Really like it. Sales person Brian gave us breakdown on the payment. We told him we will come back tomorrow to get it. We need to discuss and since I needed to go feed the baby who was home didn't want to rush through transaction because they were closing already Next day husband called Brian told him that he is coming and Brian said that other sales person Cesar will help him out. Cesar called my husband and told him that he had all the info and he is waiting for him. My husband went to get it but Cesar then said that Brian messed up with pricing and the print out he gave us with breakdowns isn't right and to get the car we need to add another 8k down. What kind of business is that??? This was unethical and so deceiving. I can't believe they lie and mislead clients like this. Horrible dealer to do business with. Stay away ! Wasted our time two days in a row.

Not happy with the end result of my service and transaction. If you run my address, you will see that I am a loyal Mark Christopher customer. Your service department is not as it used to be. My service agent Dario Gomez lacks enthusiasm and interest in what I have to say. My previous service agents were attentive and had better people skills. I was over charged. I called Dario and left him a voice mail letting him know on the same date of service 12-18-20. I called him at 4:22pm, left him full details of the problem and he never returned my call. at the end of business day on Monday 12-21-20 I called and left a detailed voicemail with the service manager Matt Torres and as of today January 7,2021, I have yet to receive a return call from him the service manager. This is unacceptable to have both the service agent and the service manager not return my call. It’s not how I expect to be treated and my overcharge has never been credited back or even dealt with

Ray was very professional and thorough. I'm disappointed that they couldn't diagnose the issue with my vehicle, but the other service that was good.

When ever I have taken my vehicle in for service, the staff has been very helpful and the repair/service has been very good. Thank you

We are treated like family every time we come in...clean and great service your service director is amazing and always takes care of us...

Every time I take my truck to get oil change i am satisfied with the service that I receive at mark Christopher keep up the good service mark Christopher auto center

Alex was great if it wasn’t for him I wouldn’t have got my truck from them he went out of his way after they were close one day to show me the trucks

Nobu and everyone are very professional and friendly I think maybe because of covid things took awhile but it was ok I understood. Ty ty